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  1. ⚡ How to a Create Customer Group and enable Third Party Billing?

  2. ⚡ How to add a serialized inventory item to Transfer Order

  3. ⚡ How to connect RepairDesk with Zapier and automate Legwork

  4. ⚡ How to create a Special Parts Order for a Non-catalogued Part?

  5. ⚡ How to create a Transfer Order using Low Stock Report?

  6. ⚡ How to process an Exchange in RepairDesk?

  7. ⚡ How to Process the Warranty Claim for a Repair Part?

  8. ⚡ How to set warranty for a repair part?

  9. ⚡ How to set warranty for a repair service?

  10. ⚡ How to transfer inventory from one store to another

  11. ⚡How to Manage New Handsets and Sell them on RepairDesk

  12. 🎓 Device

  13. 🎓 Difference: Inventory Item and Service Item

  14. 🎓 Difference: Warranty Claim for a Service and Warranty Claim for a Part

  15. 🎓 Inventory Item

  16. 🎓 Repair

  17. 🎓 Serialized Inventory Item

  18. 🎓 Special Part and Special Part Order

  19. 🎓 Warranty

  20. 🎓 Zapier

  21. 💬 Refund/Exchange

  22. 💬 Serialized Inventory

  23. 💬 Special Part Order

  24. 💬 Transfer Inventory

  25. 💬 Warranty

  26. 📖 Adding a New Inventory Item

  27. 📖 Managing Serialized Inventory

  28. Advanced Search Option in RepairDesk POS

  29. Asset Management

  30. Automated SMS with Store Directions

  31. Avalara Integration

  32. B2B Mail-in Customer Portal

  33. Balaji Wireless Integration

  34. Billable Hours

  35. Billing

  36. Blockchyp Terminal Errors Troubleshoot Guide

  37. Bulk Repair Services Price Editor

  38. Business KPIs

  39. Buy and Sell Pre-Owned Devices Using BuyBack Widget

  40. BuyBacks / Trade-In

  41. Campaigner: How can I send follow up emails to customers?

  42. Can I add new inventory items from POS?

  43. Can I Change Service Receipt Layout?

  44. Can I change/ edit Invoice number?

  45. Can I create a duplicate invoice?

  46. Can I get notifications when a Ticket is assigned to me?

  47. Can I pause/ hold a customer order and reopen it later?

  48. Can I search any particular customer from the list?

  49. Can I search any specific ticket?

  50. Can I send ticket updates to the customer?

  51. Can I track call logs in ticket view?

  52. Can I update/ edit an existing ticket's details?

  53. Cash Drawer

  54. Cash In/Out History Report

  55. Configuration

  56. Creating Categories, Brands and Models

  57. Custom Fields

  58. Custom Fields Against Customers

  59. Customer Portal

  60. Customer Self Service Check-In Widget

  61. Damage Part Report

  62. Deposits / Bench Fee

  63. Difference in Sales Reports

  64. Direct Print Integration-RepairDesk Printer (For MacOS)

  65. Direct Print Integration-RepairDesk Printer (For Windows)

  66. Dual Tax Rate Support For Canada & Peru

  67. DYMO LabelWriter 450 Setup

  68. Editing and Adding a Repair Service

  69. Employee Activity Log

  70. Employee and Store KPIs

  71. Employee Clock In / Clock Out

  72. Employee Commission Breakdown Report

  73. Employee Dashboard

  74. Employee Payroll Report

  75. Employee Productivity Report

  76. Employee Reports

  77. Enabling Desktop Notification

  78. Enter Access PIN before creating an invoice or adding a payment

  79. Enter PIN before an employee can create repair ticket

  80. EPSON Printer Direct Integration

  81. Estimate Module

  82. FAQ's

  83. FAQs

  84. Feedback Module

  85. Franchise Fee Setup

  86. Frequently Asked Questions - FAQs

  87. Getting Started To RepairDesk Connect

  88. Getting Started with Appointments Pro

  89. Getting started with Marketplace

  90. Getting Started with RepairDesk

  91. Gratuity Report

  92. Hierarchical Category Builder

  93. How to Auto generate SKU/UPC code ?

  94. How to make it compulsory to add network,device location and passcode while making repair ticket?

  95. How can I add a device location?

  96. How can I add a new item to inventory?

  97. How can I add and manage Network Carriers?

  98. How can I add company registration number (ABN, ACN or VAT) on an invoice?

  99. How can I add customer information on new ticket?

  100. How can I add Device Location?

  101. How Can I Add Items to POS Basket?

  102. How can I add or update customer information from POS?

  103. How can I add repair device details on new ticket?

  104. How can I Add Terms & Conditions on Receipts, Invoices and Signatures?

  105. How can I add unlocking device details on new ticket?

  106. How can I add/edit customer to an invoice?

  107. How can I assign tax to any inventory item?

  108. How can I change decimal separator in RepairDesk?

  109. How can I change the default view of the purchase order listing?

  110. How can I change what is displayed on Purchase Orders?

  111. How can I create a new purchase order?

  112. How Can I Create and Manage an Estimate?

  113. How can I Create and Manage Inquiries in RepairDesk?

  114. How can I customize my invoice, ticket label, receipt, and estimate templates?

  115. How can I edit an existing purchase order?

  116. How can I edit customer details?

  117. How can I edit or customize Invoice design?

  118. How can I enable Textlocal SMS API?

  119. How can I export CSV file of existing inventory items?

  120. How Can I Export Repair Tickets To Excel Format?

  121. How Can I Export Repair Tickets To Excel Format?

  122. How can I generate an API Key?

  123. How can I generate and print Barcode for tangible inventory items?

  124. How Can I Import Multiple Inventory Items in RepairDesk ?

  125. How Can I Integrate MailChimp with RepairDesk?

  126. How Can I Integrate QuickBooks with RepairDesk?

  127. How can I link inventory parts with ticket repair item?

  128. How can I manage invoices in RepairDesk?

  129. How can I manage my purchase order statuses?

  130. How can I manage my suppliers?

  131. How can I manage order status ?

  132. How can I process refund/exchange in RepairDesk?

  133. How Can I Process Warranty Claim for Repair Parts?

  134. How can I save an android phone pattern lock?

  135. How can I send Invoice via email?

  136. How can I send Job alerts via SMS Using SMS Global ?

  137. How Can I Send Multiple Invoice Reminder to Customers?

  138. How can I set serial as the default input field when creating a ticket?

  139. How Can I Setup Employee Commission?

  140. How can I setup Repair Tracker Widget?

  141. How can I Setup SMS Broadcast API?

  142. How can I show inventory item on POS?

  143. How can I start and end shift?

  144. How can i track Auto generated Email from Manage Tickets and lead section?

  145. How can I update account password?

  146. How can I update item from the list on POS?

  147. How can I update or delete an inventory item?

  148. How can I update store profile?

  149. How can I upload pictures for inventory items?

  150. How can I use PrintNode?

  151. How can I view all the order details of any customer?

  152. How can I view all the previous orders from POS?

  153. How can I view all the tickets?

  154. How can I view complete ticket details?

  155. How can I view history of specific serialized inventory item?

  156. How did you hear about us report ?

  157. How do I add a new customer?

  158. How do I add a new product on invoice?

  159. How do I add a payment?

  160. How do i adjust inventory through Inventory Adjustment?

  161. How do I change ticket numbers?

  162. How do I create an invoice from ticket screen?

  163. How do I download an invoice in PDF Format?

  164. How do I enable 2 way SMS at Clickatell SMS Gateway?

  165. How do I enable Clickatell SMS Gateway?

  166. How do I manage customers?

  167. How do I print an invoice?

  168. How do I process a refund?

  169. How do I set Employee Roles and Permissions in RepairDesk?

  170. How does RepairDesk calculate profit on a repair?

  171. How Does RMA Work?

  172. How does the Inventory Count functionality work?

  173. How does the inventory section work?

  174. How does the POS section work?

  175. How does the ticket section work?

  176. How does ticket section works?

  177. How to add a currency?

  178. How to add a new repair line item to an existing ticket

  179. How to add a new repair part & process a warranty claim for a repair part

  180. How to add a new special part to a ticket

  181. How to Add a New User or Extension in 3CX

  182. How to add a Voicemail Greeting Message using the 3CX management console

  183. How to add an inventory item to a ticket

  184. How to add customer info if I receive unknown call?

  185. How to add device pre/post repair condition?

  186. How to add diagnostic notes to tickets and invoices?

  187. How to Add Greeting Message?

  188. How To Add Internal Notes?

  189. How To Add Multiple SKU's?

  190. How to add new manufacturer?

  191. How to Add Notes against Customers?

  192. How to Add Notes to Customer Profile?

  193. How to add or update customer details within a ticket

  194. How to Add Payment Method?

  195. How to Add Pre/Post Conditions of Trade-In Devices?

  196. How to add Staff comments?

  197. How to apply a discount in RepairDesk POS

  198. How to charge tax on part cost or retail price only?

  199. How to Connect Google Business Profile to RepairDesk Connect?

  200. How to Convert / Move Trade-In Item to Serialized Inventory

  201. How to Convert/Move Trade-In Item to Serialized Inventory?

  202. How to copy the original ticket notes into the warranty repair ticket?

  203. How to Count Trade in Items Under Inventory Count Module?

  204. How to Create A New Task Type?

  205. How to create a new ticket from manage tickets

  206. How to Create a Queue?

  207. How to create a repair ticket?

  208. How to create a Ring Group?

  209. How to create an estimate for a product or a service within a ticket

  210. How to create an invoice, take payment and add payment methods?

  211. How to Create and Manage Membership Plans?

  212. How to create invoice for an existing repair ticket using POS

  213. How to create or add new store location?

  214. How to create or edit an employee profile in RepairDesk

  215. How to Create RMA for Tickets From the Tickets Screen?

  216. How to delete a repair ticket?

  217. How To Disable Auto Create Inventory Across Multi Store?

  218. How to display time in 12 or 24 hour format in RepairDesk?

  219. How to edit inventory label template?

  220. How to Email Invoice and get paid online

  221. How to Embed an iFrame Code in WordPress?

  222. How to Enable Repair Categories on POS?

  223. How to enable Safeware integration in Repairdesk?

  224. How To Enter & Track Expenses via Expense Management Module?

  225. How to fetch the Voicemail from the IP Phone configured with 3CX?

  226. How to Filter or Search Conversations in RepairDesk Connect

  227. How To Flag Notes Against a Customer Profile?

  228. How to generate a Review link for your Google Profile

  229. How to Implement Digital Receptionist in 3CX version 20?

  230. How to Import/Export Customer List?

  231. How to Integrate Slack with RepairDesk?

  232. How to Integrate Xero with RepairDesk?

  233. How to Link Customer Tickets in Repair Desk Connect?

  234. How to Link Facebook page to Connect?

  235. How to make it compulsory to add pre/post repair device conditions?

  236. How To Make It Mandatory to enter IMEI/ Serial Number on POS & Tickets?

  237. How to make it mandatory to take customer information?

  238. How to Manage Additional Items in RepairDesk?

  239. How to Manage Leads?

  240. How to Manage Membership Invoices and Subscriptions?

  241. How to manage repair services in RepairDesk? [New]

  242. How to Manage Reviews on RepairDesk Connect?

  243. How to manage ticket status?

  244. How to Merge Customers in RepairDesk Connect?

  245. How to Navigate the Reviews Dashboard

  246. How to Offer and Sell Membership Plans at POS

  247. How to Offer Refunds using PayFacto

  248. How to print mini receipt, ticket label or full invoice

  249. How to Process Exchange Against Trade-In Item?

  250. How to process payments through Paymentsense in RepairDesk?

  251. How to Process Payments using PayFacto

  252. How to Process Payments using RepairDesk Payments

  253. How to Process Refunds with RepairDesk Payments

  254. How to re-assign repair ticket to a technician?

  255. How to Receive Partial Stock and create a Goods Received Note?

  256. How to Reply to Reviews using AI

  257. How to save Customer's Card on File

  258. How to search for any specific inventory item?

  259. How to Sell a Product?

  260. How to send MMS using Connect

  261. How to set flag notes for the services?

  262. How to set Office Hours in 3CX version 20?

  263. How to set Office Hours in 3CX version 20?

  264. How To Set Up Global Tax?

  265. How to Set Up Review Automation BY SMS?

  266. How To Set Up WooCommerce Integration in RepairDesk?

  267. How to setup & use VAT margin scheme using RepairDesk?

  268. How to setup automatic emails against linked statuses?

  269. How to setup Canned Responses?

  270. How To Setup Cash Drawers If I Am Using Mac?

  271. How to Setup Email Forwarder in RepairDesk?

  272. How To Setup Inquiry Widget?

  273. How to Setup Internal Wiki in RepairDesk?

  274. How to Setup PayFacto with RepairDesk

  275. How To Setup PayPal Payment Integration?

  276. How to Setup Payroll For Employees?

  277. How to Setup Phone Pro in Repair Desk?

  278. How to setup printer to open cash drawer automatically?

  279. How to setup RepairDesk Payments

  280. How to Setup Repairdesk Wireless Terminal

  281. How to setup Rongta Thermal Printer?

  282. How to Setup Self Check-In?

  283. How to setup Shopify Integration in RepairDesk?

  284. How To Setup Star TSP 143 Thermal Printer?

  285. How to Setup Store Progress Tracker?

  286. How to start accepting credit card payments with Stripe?

  287. How to Stop your Emails from going into the Customer Spam Folder

  288. How to transfer stock from one store location to another?

  289. How to transfer ticket from one store to another location?

  290. How To Update Individual Item Price Across Multiple Stores?

  291. How to update invoice settings?

  292. How to update multiple invoices at a time?

  293. How to update personal profile or change access pin?

  294. How to upload attachments on repair ticket?

  295. How to Use Gift Cards in RepairDesk

  296. How To Use Inventory / Service Bundles?

  297. How to Use PayFacto with RepairDesk

  298. How to Use RepairDesk Payments

  299. How to use Replace Base Integration with OrderSync

  300. How to use scanning with Marketplace

  301. How to use Store Credits in RepairDesk

  302. How to Use the Cash Register Module in RepairDesk?

  303. How to use the RepairDesk Loyalty Program

  304. How to View Payment History for Invoices in RepairDesk

  305. How You Can Make your Customer Compliant With GDPR ?

  306. In Transit Inventory Report

  307. Injured Gadgets Integration

  308. Integrate Google Calender With RepairDesk

  309. Introduction to Marketplace

  310. Inventory Adjustment Report

  311. Inventory Reports

  312. Inventory Summary Report

  313. Inventory Transfer and Inter Company Invoicing

  314. IP Phones

  315. Is there a way to show tickets to all employees?

  316. Item-wise Sales Report

  317. Language Editor - RepairDesk

  318. Lock Screen

  319. Low Stock Report

  320. Mail-in Repair Suite

  321. Mail-in Repair Tracker

  322. Manage Customers (New)

  323. Manage Estimates (New)

  324. Manage Invoices (New)

  325. Managing Appointments and Quotes

  326. Manual Printing via Print Node

  327. Merge Customers In RepairDesk

  328. MobileSentrix Integration For US & Canada

  329. Module Configurations Setup for Repair Categories, Brands, Models, and Issues

  330. Multi-Store Report

  331. My Commission Report

  332. New Ticket Listing

  333. Nexus Cellular Integration

  334. Notifications Configurations

  335. OneSource Suppliers Integration

  336. Online Payments

  337. OrderSync

  338. Part Consumption Report

  339. Parts4Cells Integration

  340. PayFacto

  341. Payroll Payments Report

  342. Phone LCD Parts Integration

  343. Placing an order through Marketplace

  344. Pre-requisites of Connect

  345. Processing Bill Payments In RepairDesk

  346. Profit and Loss Report

  347. Purchase Order Listing (New)

  348. Recommended Hardware for RepairDesk

  349. Recurring Billing in RepairDesk

  350. Refurbishment Module

  351. Register Sales

  352. Repair Module Configuration

  353. Repair Outlet Integration

  354. RepairDesk Appointments Booking Widget

  355. RepairDesk Forms

  356. RepairDesk Franchise Management and Inter Company Invoicing

  357. RepairDesk Integration With Square Terminal

  358. RepairDesk SMS

  359. Reusely Integration With RepairDesk

  360. Rush Jobs

  361. Sales by item type Report

  362. Sales Reports

  363. Sales Summary Report

  364. ScanPro

  365. Send Job Notifications With RepairDesk 2 way emails

  366. Shipstation Integration

  367. Single payment for multiple invoices

  368. SMS and MMS using the 3CX Mobile App

  369. Split Payment Between Multiple Tender Types

  370. Step-by-Step Guide to Embedding HTML Code in a Website

  371. Suggestive Sale Alert

  372. Switch User Profile (PIN Login)

  373. Taking Customer Signatures Through Customer Facing Display

  374. Tax Report

  375. Ticket Counter Display

  376. Ticket History

  377. Ticket Items Report

  378. Ticket Settings

  379. Total Amount by Payment Type Report

  380. Total Revenue by Customer Report

  381. Total Revenue By Sales Report

  382. Trade In Report

  383. Transaction Log Report

  384. Two Factor Authentication Process in RepairDesk

  385. Upload Pre/Post Images

  386. VoiceComm Integration

  387. What is Cash In/Out?

  388. What is Employee Activity Log?

  389. What is Inventory Valuation and How it works in RepairDesk?

  390. What is Store type And How it Woks?

  391. Where can I view and manage all of my purchase orders?

  392. Wholesale Gadget Parts Integration

  393. Why RepairDesk PhonePro?

  394. Z-Report

Feedback and Knowledge Base

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