All articles

  1. {Depreciated} - How to process payments using iZettle in RepairDesk iPad POS Register?

  2. ⚡ How to a Create Customer Group and enable Third Party Billing?

  3. ⚡ How to add a serialized inventory item to Transfer Order

  4. ⚡ How to connect RepairDesk with Zapier and automate Legwork

  5. ⚡ How to create a Special Parts Order for a Non-catalogued Part?

  6. ⚡ How to create a Special Parts Order for an Out-of-stock Part?

  7. ⚡ How to create a Transfer Order using Low Stock Report?

  8. ⚡ How to process an Exchange in RepairDesk?

  9. ⚡ How to Process the Warranty Claim for a Repair Part?

  10. ⚡ How to Process the Warranty Claim for a Repair Service?

  11. ⚡ How to set warranty for a repair part?

  12. ⚡ How to set warranty for a repair service?

  13. ⚡ How to transfer inventory from one store to another

  14. ⚡How to Manage New Handsets and Sell them on RepairDesk

  15. 🎓 Device

  16. 🎓 Difference: Inventory Item and Service Item

  17. 🎓 Difference: Warranty Claim for a Service and Warranty Claim for a Part

  18. 🎓 Inventory Item

  19. 🎓 Repair

  20. 🎓 Serialized Inventory Item

  21. 🎓 Special Part and Special Part Order

  22. 🎓 Warranty

  23. 🎓 Zapier

  24. 💬 Refund/Exchange

  25. 💬 Serialized Inventory

  26. 💬 Special Part and Special Part Order

  27. 💬 Transfer Inventory

  28. 💬 Warranty

  29. 📖 Adding a New Inventory Item

  30. 📖 Managing Serialized Inventory

  31. Applying VAT Margin on products which sell through iPad

  32. Billable Hours

  33. Billable Hours - Mobile App

  34. Billable Hours Category

  35. Business KPIs

  36. Buy and Sell Pre-Owned Devices Using BuyBack Widget

  37. Can I add new inventory items from POS?

  38. Can I Change Service Receipt Layout?

  39. Can I change/ edit Invoice number?

  40. Can I create a duplicate invoice?

  41. Can I get notifications when a Ticket is assigned to me?

  42. Can I pause/ hold a customer order and reopen it later?

  43. Can I search any particular customer from the list?

  44. Can I search any specific ticket?

  45. Can I send ticket updates to the customer?

  46. Can I update QTY, Item Price, Tax Class or offer line item Discount Using RepairDesk iPad POS Register App?

  47. Can I update/ edit an existing ticket's details?

  48. Can I upload device Pre or Post repair device condition image against a repair ticket?

  49. Cash In/Out History Report

  50. Create quick repair ticket using POS

  51. Custom Fields

  52. Custom Fields Against Customers

  53. Customer Portal

  54. Customer Self Service Check-In Widget

  55. Damage Part Report

  56. Deposits Functionality In RepairDesk

  57. Difference in Sales Reports

  58. Direct Print Integration-RepairDesk Printer (For MacOS)

  59. Direct Print Integration-RepairDesk Printer (For Windows)

  60. Dispatch Module

  61. Dual Tax Rate Support For Canada & Peru

  62. DYMO LabelWriter 450 Setup

  63. Employee Activity Log

  64. Employee and Store KPIs

  65. Employee Clock In / Clock Out

  66. Employee Commission Breakdown Report

  67. Employee Dashboard

  68. Employee Payroll Report

  69. Employee Productivity Report

  70. Employee Reports

  71. Enter Access PIN before creating an invoice or adding a payment

  72. Enter PIN before an employee can create repair ticket

  73. EPSON Printer Direct Integration

  74. Estimates Module In iPad POS Register

  75. Franchise Fee Setup

  76. Frequently Asked Questions - FAQs

  77. Getting started with Market Place

  78. Getting Started with RepairDesk (Mobile App)

  79. Getting Started with RepairDesk (Web App)

  80. Getting Started with RepairDesk iPad POS Register

  81. Gratuity Report

  82. How to Auto generate SKU/UPC code ?

  83. How to make it compulsory to add network,device location and passcode while making repair ticket?

  84. How can I add a device location?

  85. How can I add a new item to inventory?

  86. How can I add and manage Network Carriers?

  87. How can I add company registration number (ABN, ACN or VAT) on an invoice?

  88. How can I add customer information on new ticket?

  89. How can I add Device Location?

  90. How Can I Add Items to POS Basket?

  91. How can I add or update customer information from POS?

  92. How can I add repair device details on new ticket?

  93. How can I Add Terms & Conditions on Receipts, Invoices and Signatures?

  94. How can I add unlocking device details on new ticket?

  95. How can I add/edit customer to an invoice?

  96. How can I assign tax to any inventory item?

  97. How can I change decimal separator in RepairDesk?

  98. How can I change what is displayed on Purchase Orders?

  99. How Can I Clock In/Out Using RepairDesk's Mobile App?

  100. How Can I Create Repair Ticket In RepairDesk Mobile App?

  101. How Can I Create a New Purchase Order?

  102. How Can I Create and Manage an Estimate?

  103. How can I Create and Manage Inquiries in RepairDesk?

  104. How can I customize my invoice, ticket label, receipt, and estimate templates?

  105. How can I edit an existing purchase order?

  106. How Can I Edit and Update Ticket Using RepairDesk iPad POS Register App?

  107. How can I edit customer details?

  108. How can I edit or customize Invoice design?

  109. How Can I Edit Ticket In RepairDesk's Mobile App?

  110. How can I enable Textlocal SMS API?

  111. How can I export CSV file of existing inventory items?

  112. How Can I Export Repair Tickets To Excel Format?

  113. How Can I Export Repair Tickets To Excel Format?

  114. How can I generate and print Barcode for tangible inventory items?

  115. How Can I Import Multiple Inventory Items in RepairDesk ?

  116. How Can I Integrate MailChimp with RepairDesk?

  117. How Can I Integrate MyCoolCell With RepairDesk?

  118. How Can I Integrate QuickBooks with RepairDesk?

  119. How can I link inventory parts with ticket repair item?

  120. How can I manage invoices in RepairDesk?

  121. How can I manage my purchase order statuses?

  122. How can I manage my suppliers?

  123. How can I manage order status ?

  124. How can I process refund/exchange in RepairDesk?

  125. How Can I Process Warranty Claim for Repair Parts?

  126. How Can I Process Warranty Claim for Repair Services?

  127. How can I save an android phone pattern lock?

  128. How Can I Sell Refurbished Or Pre-Owned Cell Phones in RepairDesk via Trade-In Module?

  129. How can I send follow up emails to customers?

  130. How can I send Invoice via email?

  131. How can I send Job alerts via SMS?

  132. How Can I Send Multiple Invoice Reminder to Customers?

  133. How can I set serial as the default input field when creating a ticket?

  134. How Can I Setup Employee Commission?

  135. How can I setup Repair Tracker Widget?

  136. How can I Setup SMS Broadcast API?

  137. How can I show inventory item on POS?

  138. How can I start and end shift?

  139. How can i track Auto generated Email from Manage Tickets and lead section?

  140. How can I update account password?

  141. How can I update item from the list on POS?

  142. How can I update or delete an inventory item?

  143. How can I update store profile?

  144. How can I upload pictures for inventory items?

  145. How can I use DHRU Fusion API?

  146. How can I use Google Cloud Print?

  147. How can I use PrintNode?

  148. How Can I Use UnlockBase Integration?

  149. How can I view all the order details of any customer?

  150. How can I view all the previous orders from POS?

  151. How can I view all the tickets?

  152. How can I view complete ticket details?

  153. How can I view history of specific serialized inventory item?

  154. How Can I View Reports Using RepairDesk's Mobile App?

  155. How Can I View Tickets In RepairDesk's Mobile App?

  156. How Custom Fields work on iPad POS Register App?

  157. How did you hear about us report ?

  158. How do I add a new customer?

  159. How do I add a new product on invoice?

  160. How do I add a payment?

  161. How do i adjust inventory through Inventory Adjustment?

  162. How do I change ticket numbers?

  163. How do I create an invoice from ticket screen?

  164. How do I download an invoice in PDF Format?

  165. How do I enable 2 way SMS at Clickatell SMS Gateway?

  166. How do I enable Clickatell SMS Gateway?

  167. How do I manage customers?

  168. How do I manage repairs?

  169. How do I print an invoice?

  170. How do I process a refund?

  171. How do I set Employee Roles and Permissions in RepairDesk?

  172. How do I subscribe or upgrade my subscription? (Billing)

  173. How does RepairDesk calculate profit on a repair?

  174. How Does RMA Work?

  175. How does the Inventory Count functionality work?

  176. How does the inventory section work?

  177. How does the POS section work?

  178. How does ticket section works?

  179. How Invoice Module Works In RepairDesk's Mobile App?

  180. How Switch Store in iPad App?

  181. How the Tell A Friend Feature Works

  182. How To Accept Payments via Stripe?

  183. How to add a currency?

  184. How to Add an Employee Account?

  185. How to Add Customer from RepairDesk iPad POS Register app?

  186. How to add device pre/post repair condition?

  187. How to add diagnostic notes to tickets and invoices?

  188. How To Add Multiple SKU's?

  189. How to add new manufacturer or device

  190. How to Add Notes against Customers?

  191. How to Add Notes in iPad App?

  192. How to Add Payment Method?

  193. How to Add Pre-Repair or Post-Repair Conditions in RepairDesk iPad POS Register app?

  194. How to Add Pre/Post Conditions of Trade-In Devices?

  195. How to add Staff comments?

  196. How to apply a discount in RepairDesk POS

  197. How to change Tabs List View in iPad POS Register?

  198. How to charge tax on part cost or retail price only?

  199. How to Convert / Move Trade-In Item to Serialized Inventory

  200. How To Convert A Ticket Into An Invoice via iPad App?

  201. How to Convert/Move Trade-In Item to Serialized Inventory?

  202. How to Count Trade in Items Under Inventory Count Module?

  203. How to Create A New Task Type?

  204. How to create a repair ticket?

  205. How To Create A Ticket In iPad App?

  206. How to create an invoice, take payment and add payment methods?

  207. How to create invoice for an existing repair ticket using POS

  208. How To Create Invoice Using RepairDesk's Mobile App?

  209. How to create or add new store location?

  210. How to Create RMA for Tickets From the Tickets Screen?

  211. How to delete a repair ticket?

  212. How To Disable Auto Create Inventory Across Multi Store?

  213. How to display time in 12 or 24 hour format in RepairDesk?

  214. How To Edit An Already Created Invoice In RepairDesk's Mobile App?

  215. How to edit inventory label template?

  216. How To Enable Email Notifications for Items With Low Stock?

  217. How to Enable Repair Categories on POS?

  218. How to enable Safeware integration in Repairdesk?

  219. How To Enter & Track Expenses via Expense Management Module?

  220. How to Import Multiple Customers in RepairDesk?

  221. How to Import/ Export Customer List?

  222. How to Integrate Slack with RepairDesk?

  223. How to integrate TSYS with RepairDesk?

  224. How to Integrate Xero with RepairDesk?

  225. How to make it compulsory to add pre/post repair device conditions?

  226. How To Make It Mandatory to enter IMEI/ Serial Number on POS & Tickets?

  227. How to make it mandatory to take customer information?

  228. How to Manage Additional Items in RepairDesk?

  229. How to Manage Custom Fields Against Customers in iPad?

  230. How to Manage Leads?

  231. How to manage ticket status?

  232. How to Offer Refunds using PayFacto

  233. How to print mini receipt, ticket label or full invoice

  234. How to print using Google Cloud Print and Print Node through RepairDesk iPad POS Register app?

  235. How to Process Exchange Against Trade-In Item?

  236. How to Process Exchange Against Trade-In Item?

  237. How to process payments through Paymentsense in RepairDesk?

  238. How to Process Payments using PayFacto

  239. How to re-assign repair ticket to a technician?

  240. How to Receive Partial Stock and create a Goods Received Note?

  241. How To Refund An Invoice Using iPad POS Register?

  242. How to search for any specific inventory item?

  243. How to Search Repairs in iPad App?

  244. How to Sell an Accessory?

  245. How To Set Up Global Tax?

  246. How To Set Up Woocommerce Integration in RepairDesk?

  247. How to setup & use VAT margin scheme using RepairDesk?

  248. How to Setup and Use Cash Drawer Functionality in RepairDesk iPad POS Register App?

  249. How to setup automatic emails against linked statuses?

  250. How to Setup Brother Label Printers with RepairDesk iPad POS Register app?

  251. How To Setup Cash Drawers If I Am Using Mac?

  252. How To Setup Customer Facing Display on iPad POS Register App?

  253. How to Setup EPSON Printer for RepairDesk iPad POS Register?

  254. How to Setup Internal Wiki in RepairDesk?

  255. How to setup Inventory Valuation and Inventory Adjustment Methods on iPad?

  256. How to Setup PayFacto with RepairDesk

  257. How to setup PayPal Here?

  258. How To Setup PayPal Payment Integration?

  259. How to Setup Payroll For Employees?

  260. How to Setup Phone Pro in Repair Desk?

  261. How to setup printer to open cash drawer automatically?

  262. How to Setup Repairdesk Wireless Terminal

  263. How to Setup ReplaceBase Integration in RepairDesk?

  264. How to setup Shopify Integration in RepairDesk?

  265. How to Setup Star TSP 100 (LAN) Printer for RepairDesk iPad POS Register?

  266. How To Setup Star TSP 143 Thermal Printer?

  267. How to start accepting credit card payments with stripe?

  268. How To Start and End Shift in iPad App?

  269. How to Synchronise Data in iPad POS Register App?

  270. How To Take Customer’s Signature in iPad App?

  271. How to Take Deposits in RepairDesk?

  272. How to transfer stock from one store location to another?

  273. How to transfer ticket from one store to another location?

  274. How To Update Individual Item Price Across Multiple Stores?

  275. How to update invoice settings?

  276. How to update multiple invoices at a time?

  277. How to update personal profile or change access pin?

  278. How to upload attachments on repair ticket?

  279. How To Upload Pre/Post Repair Images From iPad POS Register?

  280. How to Use Gift Cards in RepairDesk

  281. How to use Inventory / Service Bundles in iPad?

  282. How To Use Inventory / Service Bundles?

  283. How to Use PayFacto with RepairDesk

  284. How to Use RepairDesk Payments

  285. How to use scanning with Market Place

  286. How to use Special Part Order in iPad POS Register?

  287. How to use Square (Semi-Integrated) Integration with RepairDesk iPad App?

  288. How to use Store Credits in RepairDesk

  289. How to Use the Cash Register Module in RepairDesk?

  290. How to use the RepairDesk Loyalty Program

  291. How You Can Make your Customer Compliance With GDPR ?

  292. In Transit Inventory Report

  293. Integrate Google Calender With RepairDesk

  294. Integrated Parts Purchasing Integration With Injured Gadgets

  295. Introduction to Marketplace

  296. Inventory Adjustment Report

  297. Inventory Reports

  298. Inventory Summary Report

  299. Inventory Summary Report

  300. Inventory Transfer and Inter Company Invoicing

  301. Invite Friends & Earn Upto $200 per Referral

  302. Is there a way to show tickets to all employees?

  303. Issue, Redeem and Revert Store Credits through the iPad app

  304. Item-wise Sales Report

  305. Language Editor - RepairDesk

  306. Low Stock Report

  307. Merge Customers In RepairDesk

  308. MobileHQ Electronic Parts Ordering Integration With RepairDesk

  309. MobileSentrix Integration For US & Canada

  310. Multi-Store Report

  311. My account has been set up, how can I add/delete Users?

  312. My Commission Report

  313. Offer Loyalty through the iPad app

  314. Option to view On Hand Across All stores

  315. Part Consumption Report

  316. PayFacto

  317. Payroll Payments Report

  318. PhoneParts USA Electronic Parts Ordering Integration

  319. PimpMyGadget Electronic Parts Ordering Integration (Australia)

  320. Placing an order through Market Place

  321. Printing

  322. Processing Bill Payments In RepairDesk

  323. Profit and Loss Report

  324. Public API

  325. Recommended Hardware

  326. Recurring Billing in RepairDesk

  327. Refurbishment Module

  328. Register Sales

  329. Repair Module Configuration

  330. RepairDesk Appointments Booking Widget

  331. RepairDesk Franchise Management and Inter Company Invoicing

  332. RepairDesk Integration With Square Terminal

  333. RepairDesk PBX Integration

  334. RepairDesk RingCentral Integration

  335. RepairDesk SMS Setup

  336. ReVamp Wholesale Electronic Parts Ordering Integration with RepairDesk

  337. Sales by item type Report

  338. Sales Reports

  339. Sales Summary Report

  340. Selling and Redeeming Gift Cards from the iPad app

  341. Send Job Notifications With RepairDesk 2 way emails

  342. Setting Up Square Deep Integration with RepairDesk iPAD POS

  343. Single payment for multiple invoices

  344. Split Payment Between Multiple Tender Types

  345. Switch User Profile (PIN Login)

  346. Taking Customer Signatures Through Customer Facing Display

  347. Tax Report

  348. Tax Report New

  349. Ticket Counter Display

  350. Ticket Items Report

  351. Ticket Settings

  352. Total Amount by Payment Type Report

  353. Total Revenue by Customer Report

  354. Total Revenue Sales Report

  355. Trade In Report

  356. Transaction Log Report

  357. Two Factor Authentication Process in RepairDesk

  358. Tyro Integrated EFTPOS for RepairDesk

  359. Tyro Integrated Eftpos for RepairDesk IPad POS Register

  360. Upgrading from RepariDesk 1.0 to 2.0

  361. Using RepairDesk app in Offline Mode

  362. Using RepairDesk Payments on RepairDesk iPad app

  363. What is Cash In/Out?

  364. What is Employee Activity Log?

  365. What is Inventory Valuation and How it works in RepairDesk?

  366. What is Store type And How it Woks?

  367. Where can I view and manage all of my purchase orders?

  368. Which events are triggered to send automatic emails from iPad POS Register app?

  369. Which POS triggers are replicated from web on iPad POS Register App?

  370. Your Technician is on the Way - SMS / Email

  371. Z-Report

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