How to Link Facebook page to Connect?
Overview
Linking your Facebook page to RepairDesk Connect allows you to manage customer messages and interactions from within the RepairDesk dashboard. This article will take you through the steps of linking your Facebook page to RepairDesk Connect, enabling you to efficiently respond to messages and engage with customers.
Accessing Facebook Page Linking
- Navigate to RepairDesk Homepage: Begin by accessing the RepairDesk homepage. You can log in to your RepairDesk account using your credentials.
- Open "RepairDesk Connect": Once logged in, open RepairDesk Connect.
Linking a Facebook Page
- Access Settings: Inside RepairDesk Connect, navigate to the left drawer and click on the "Settings" option. This is where you can configure various integrations and settings.
2. Click on "Connect" for Facebook Integration: In the settings section, locate the "Connect" option associated with Facebook Integration. Click on this option to initiate the linking process.
3. Facebook Authentication: After clicking "Connect," you will be redirected to your Facebook profile. This step is necessary to grant RepairDesk Connect permission to access your Facebook pages and manage messages.
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4. Select Facebook Pages: Once you've authenticated, you will be redirected back to RepairDesk Connect. Here, you will have the option to select the specific Facebook pages you want to link to your respective store.
5. Save Your Selection: After selecting the Facebook pages, click on the "Save" button. This will finalize the linking process and establish the connection between RepairDesk Connect and your selected Facebook pages.
Message Management
With your Facebook page linked to RepairDesk Connect, you will now be able to view and reply to messages directly from the RepairDesk dashboard. This integration streamlines communication and ensures prompt responses to customer inquiries.
Limitation: You cannot reply to conversations after 24 hours after receiving the message.
Conclusion
Linking your Facebook page to RepairDesk Connect enhances your customer communication capabilities. By following these steps to connect your Facebook page, you can centralize message management, improve response times, and enhance customer engagement. RepairDesk Connect's integration with Facebook pages empowers you to provide efficient and effective communication, contributing to the success of your repair business.