PrintNode is a hosted printing service which allows you to print any document in less than 5 seconds for just $5 per store location. As it is a managed cloud printing service, it spares you from the worry of maintaining software or servers. Additionally, all communication is SSL/ TSL encrypted, along with documents downloaded from your own servers, ensuring that the information never leaves your network and that your printing remains secure.  

Steps to connect your printer with "PrintNode":

1. Download PrintNode desktop client from PrintNode website. To download the desktop client, please click on this link.

2. Once the PrintNode desktop application is installed on your computer, head to Settings >> Integrations >> PrintNode to generate PrintNode credentials via RepairDesk API. Enter the auto-generated login credentials on the PrintNode desktop client.  




3. Once connected, you can disable the PrintNode integration by clicking on the Disable PrintNode button. Click on Sync Printers to synchronize your printers with PrintNode. 

Sync Printers button will be enabled once you Enable Print Node.


4. When you click on the Sync Printers button you will be taken to another screen. From here you can Add Printers from PrintNode, Sync Printers from Desktop Client, Delete your PrintNode Account and set printer triggers. You can select what kind of receipt or labels you want a specific printer to print by clicking on the relevant checkbox.

4. If you want to edit the settings for a particular printer, click on Action and then click on Edit which will display Triggers for that specific printer. From this window, you can select whenever you check in repair or create an invoice RepairDesk should spill out one service receipt and ticket label automatically.




5. Click on Enable to activate a trigger. Click on Disable to deactivate an already enabled trigger. Finally, click on Save to implement changes.

6. After your account is successfully configured, please head to POS and create a sample ticket or an invoice to test cloud print speed.

Shift Register

In the journey of configuring your printer with PrintNode, we'd like to highlight a valuable feature that can significantly enhance your printing experience – the "Shift Register" option. Specifically designed to amplify the functionality of your printer when connected to a Point of Sale (POS) cash register, the "Shift Register" feature offers seamless printing of thermal receipts, streamlining your workflow.

Understanding the "Shift Register" Feature: The "Shift Register" option within PrintNode is a powerful tool tailored for businesses utilizing POS systems. This feature acts as a bridge between your printer and cash register, ensuring a synchronized and efficient printing process for thermal receipts.

Key Benefits of the "Shift Register" Feature:

1. Enhanced Compatibility: The "Shift Register" feature is engineered to seamlessly integrate with POS cash registers, fostering compatibility between your printing device and the transaction system.

2. Optimized Thermal Receipt Printing: By selecting the appropriate "Shift Register," you can optimize the printing of thermal receipts. This not only ensures a professional and clear output but also contributes to the overall efficiency of your business operations.

3. Streamlined Workflow: The seamless communication between your printer and POS cash register facilitated by the "Shift Register" option eliminates potential bottlenecks in the printing process. This streamlining of workflow is especially crucial in high-traffic environments where quick and accurate receipts are essential.

How to Enable the "Shift Register" Feature in PrintNode: Configuring the "Shift Register" feature in PrintNode is a straightforward process. Follow these steps to make the most of this valuable functionality:

1. Access PrintNode Settings: Log in to your PrintNode account and navigate to the settings section.

2. Locate "Shift Register" Option: Within the settings, find the "Shift Register" option. It may be located under printer-specific settings or within a dedicated POS integration section.

3. Select the Appropriate Shift Register: Depending on your POS cash register model, choose the corresponding "Shift Register" option from the dropdown menu.

4. Save Changes: After selecting the appropriate option, be sure to save your changes to apply the "Shift Register" configuration.

Note: PrintNode is a paid service and it will work only if your account was upgraded to Stripe. Also if you are setting up PrintNode we would recommend you disable Google Cloud Print. If you need assistance in setting up PrintNode please email us at support@repairdesk.co

FAQs
Q. Which triggers are available while setting up a printer with PrintNode?
A. The following triggers are available:

1. Service Receipt:

A docket receipt printed on thermal paper with customer & item information.

With this trigger, you can set up so that whenever you book a repair job through the point of sale it should automatically print out a docket receipt using PrintNode. You can also select the number of print outs once you enable this trigger.

Size: 80mm x 297mm

2. Invoice:

Invoice printed on A4 paper with customer & item information.

With this trigger, you can set up so that whenever you book a repair job or sell an accessory item through the point of sale it should automatically print out an invoice on full paper using PrintNode. You can also select the number of print outs once you enable this trigger.

Size: A4 or Latter

 3. Trade-In Receipt:

With this trigger, you can set up so that you can print out a receipt with Trade-in information using PrintNode. You can also select a number of print outs once you enable this trigger.

Size: 80mm x 297mm or A4, Letter

  4. Reconciliation Report On End Shift:

With this trigger, you can set up so that you can print out a receipt with the end of day information using PrintNode. You can also select a\number of print outs once you enable this trigger.

Size: 80mm x 297mm or A4 or Latter

 5. Ticket Label:

With this trigger, you can set up so that whenever you book a repair job through the point of sale, it should automatically print out ticket label using PrintNode. You can also select the number of print outs once you enable this trigger.

Size: 54 mm x 28 mm

 6. Inventory Label:

With this trigger, you can set up so that you can print out inventory label using PrintNode. You can also select a number of print outs once you enable this trigger.

Size: A4 or Latter

 7. Self Check-In Label:

With this trigger, you can set up so that whenever a customer fills out self-check-in form a printer should automatically spill out a label using PrintNode. You can also select a number of print outs once you enable this trigger.

Size: 54 mm x 28 mm

Q. How can I print receipts, labels and invoices?

A. To know more about how to print mini receipts, labels or invoices, please click here.

Q. How can I customize receipts, labels and invoices?

A. To know more about customizing receipts, labels or invoices, please click here. 

Q. Which printers work well with PrintNode?
A. To see the list of printers that work optimally with PrintNode, please check this link.