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How to Offer Refunds using PayFacto

Go to Point of Sale, and click View Invoices.

  • Click Refund for the invoice you need to refund.

  • Click Checkout.

  • From the left panel, select PayFacto.

  • Enter the refund amount, and click Refund.
    The confirmation message is displayed.

    NOTE: In case the amount includes any tipping, it will also be automatically refunded to the customer

  • The customer can tap, dip, or swipe the card on the terminal.

  • Click Dismiss.

  • Click Confirm.

    A print job will be assigned to the printer and the associated printer should print the receipt.

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