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How Can I Integrate MailChimp with RepairDesk?

← Integrations


RepairDesk integrates seamlessly with MailChimp, providing you with the ability to create effective email campaigns and communicate with your customers. With this integration, you can automate your marketing emails, send personalized newsletters, and measure the success of your campaigns.
Here's how you can set up and utilize the MailChimp integration in RepairDesk:

Setting Up MailChimp Integration

  1. To begin, please log in to your MailChimp account. Once you have successfully logged in, navigate to the Account Settings section.

  1. To access the API Key settings, navigate to the Extras section and click on API Keys.

  1. Click on Create to create a new key.

  1. Give name to your API Key

  1. You key will be generated, copy to clipboard or click done.

  1. Here you can view your created key.

  1. Now, open RepairDesk and navigate to Settings, then click on Integrations.

  1. Under the Marketing tab, select the MailChimp Integration option.

  1. Activate the integration by clicking on the Enable API button. Enter your MailChimp Username and the API Key generated from your MailChimp account.

10. After saving the username and API key, you'll have the option to choose either a Single Mailing List or Multiple Mailing List.

11. Enable the Use Tags option to sync specific tags based on your categories. Customers with selected tags will have their details synced with MailChimp accordingly.

Note: It may take 10 to 15 minutes for customer records to be added to the selected mailing list in MailChimp.
Once the integration is complete, you can view the MailChimp Status column in the Manage Customers section. Customers who have been synced with MailChimp will have the status "Subscribed" displayed in this column.

Contact Support

If you have any questions or require further assistance, please visit our website atwww.repairdesk.co or email us at [email protected]. Our support team is ready to help you with any queries or concerns you may have.

FAQs


Q. Can I change the mailing list from the settings?
A. Yes. You can create another list on MailChimp and sync it with RepairDesk, or sync an existing one.

Follow these steps to make the necessary changes:

1. Go to the MailChimp Integration Settings.
2. Under the option "Select a List", choose any mailing list on your MailChimp account from the drop-down menu.
3. Finally, click on Save Changes. 
4. Now the selected mailing list in MailChimp will be synced with RepairDesk and customers will be added to this list. 




Q. Are customers unsubscribed automatically from RepairDesk if they unsubscribe themselves from emails?
A. Yes. Once a customer opts-out or unsubscribes from your email list, the status for that specific customer also automatically changes to Unsubscribed in RepairDesk.


Q. How can I use multiple mailing lists with RepairDesk?
A. Once you enable the API, then enter a user name and your Mailchimp API key and press Save, you will have the option of selecting a mailing list. By default, this option will be set to Single Mailing List. To use multiple mailing lists, select the Multiple Mailing List option, then choose the mailing lists you'd like to use. When you're done, click on Save Changes.



Based on the selected list and their selected tags, your customers will be synced to MailChimp.

For example, if the user selects List A and selects the tags "iphone7" and "iPhone 5", then customers that have those tags will be synced only.


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