Employee Clock In / Clock Out
Learn how to use the time clock feature in RepairDesk
FAQs
Q. How can I mandatory clock in and out for my employees?
A. To enforce clock-in and out for your employees, you need to enable the "Mandatory clock in and out" permission for the employees within the clock-in and out tab in the employee's roles and permissions section.
Settings > Manage Roles Permission > Clock_In_Out
Q. What is an access pin?
A. An access PIN is a 4-digit code used to clock in or out in RepairDesk POS software.
Q. How can an Admin update the access PIN for an employee?
A. You can update the access pin by following these steps:
1. Going to Settings >> Employees >> Manage Employees.
2. Choose an employee, click on the Action button against the employee, and click on Edit.
3. Enter the new access pin in the Roles & Access section and hit Save.
Q. How can I switch profiles?
A. You can learn about switching profiles from here. Q. How can an employee change his access pin? A. If an employee wants to update his access pin: 1. He can go to Settings >>Your Profile >> Update Profile. 2. Under the Basic Information section, enter the new access pin and hit Save.
Q. How is employee payroll calculated? A. First of all, you have to set the Employee Hourly Rate. To set it, follow these steps: 1. Go to Settings >> Employees >> Manage Employees. 2. To set the hourly rate for an employee, click on the Action button against it and select Edit. 3. Under the Roles & Access section, set the hourly wage rate in the Hourly Rate field. 4. Finally, click on the Save button to save changes.
Employee Payroll is calculated by multiplying an employee's Hourly Rate by the number of hours the employee has worked. Working Hours are calculated by the difference between when the employee clocked into the system and when he/ she clocked out.
A. An access PIN is a 4-digit code used to clock in or out in RepairDesk POS software.
Q. How can an Admin update the access PIN for an employee?
A. You can update the access pin by following these steps:
1. Going to Settings >> Employees >> Manage Employees.
2. Choose an employee, click on the Action button against the employee, and click on Edit.
3. Enter the new access pin in the Roles & Access section and hit Save.
Q. How can I switch profiles?
A. You can learn about switching profiles from here. Q. How can an employee change his access pin? A. If an employee wants to update his access pin: 1. He can go to Settings >>Your Profile >> Update Profile. 2. Under the Basic Information section, enter the new access pin and hit Save.
Q. How is employee payroll calculated? A. First of all, you have to set the Employee Hourly Rate. To set it, follow these steps: 1. Go to Settings >> Employees >> Manage Employees. 2. To set the hourly rate for an employee, click on the Action button against it and select Edit. 3. Under the Roles & Access section, set the hourly wage rate in the Hourly Rate field. 4. Finally, click on the Save button to save changes.
Employee Payroll is calculated by multiplying an employee's Hourly Rate by the number of hours the employee has worked. Working Hours are calculated by the difference between when the employee clocked into the system and when he/ she clocked out.
How can I delete a clock-in/out entry?
- Navigate to the Relevant Report (Employee Timesheet or Employee Payroll Report)
- Locate the Entry
- Click "Delete"
- A pop-up will appear asking, “Are you sure you want to delete this time entry?” Optionally, enter a reason in the provided text box for the deletion.
- Confirm Deletion by clicking Confirm to delete the entry.
- The deleted entry will no longer appear in the report and the total hours will be recalculated and reflected accordingly.
- A deletion log will appear in Employee Activity Logs
Who can delete clock-in/out entries?
Only employees with the Delete Clock In/Out Entries permission can perform this action.
To grant this permission:
Go to 9 dots > Store Settings> Employees > Manage Roles and Permissions > Clock In_Out.
Enable the permission for the relevant role and save.
To grant this permission:
Go to 9 dots > Store Settings> Employees > Manage Roles and Permissions > Clock In_Out.
Enable the permission for the relevant role and save.
Can I undo a deletion?
No, deletions cannot be undone. Ensure to review the entry before confirming deletion. Use the reason text box to provide context for the change if needed.
How can I add notes to clock in/out or break entries?
Method 1:
From the POS screen while clocking in, click the add note button in the pop up: 
Method 2:
From the Employee Time Sheet tap Add Clock in/out record
Click +Notes and add the relevant note
You can view the added notes in the notes column of the Time Sheet.
