- Go to Manufacturer > Devices > Problems > Parts > Details while generating the ticket.
- There under the Device Location select available locations. If a location isn't available, simply enter the device location and click Add New.
To change the device location of an existing ticket:
- Go to Repairs > Manage Tickets.
- Check the corresponding ticket and click Action and then View from the drop down menu.
- Then in the Device Details section, click Action and then Pre/Post Conditions & Comments.
- A screen will appear with pre-repair tab. Here you can view/ edit the device location.