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How can i track Auto generated Email from Manage Tickets and lead section?

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In order to track delivery for Emails and SMS sent from ticket section or Lead section can now be tracked through Admin history of the related Module.

Ticket Section:
RepairDesk has some auto-generated emails based on trigger, which are sent to a customer and employee.
Now you can have a complete Log for autogenerated emails that they are delivered or not. 
  • If any manual email is sent to customer or employees it is also logged along with its delivery track
  • if the email is not delivered then in admin history Delivered failed status will be displayed.




Lead section:
RepairDesk has some auto-generated emails based on trigger, which are sent to a customer and employee.
Now you can have a complete Log for autogenerated emails that they are delivered or not.
  •  If any manual email is sent to customer or employees it is also logged along with its delivery track  
  • if the email is not delivered then in admin history Delivered failed status will be displayed.



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