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Asset Management

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Introduction: 

Keeping track of your customers' devices is a breeze with RepairDesk's Asset Management module. Easily view and manage all the important details of your assets whenever you need to.


We have implemented a new module in the RepairDesk 'Asset management'.Assets are the devices that our users support and repair for their customers. Users can track specific information about these devices, and track an ongoing work history.
  • Track work history of a device
  • Store hardware configurations or any other information needed for a specific product
  • Quickly open tickets associated with the devices (assets) from the Asset page by one click.

Accessing Asset Management:

  1. Go to the Customer section.
  2. Click on Asset Management.


Filters for Easy Navigation:



  • Store: Display assets by store location.
  • Category: Group assets by type.
  • Asset Name: Quickly find a specific asset.
  • Customer: Filter assets by customer.
  • Ticket Id: Search assets with reference to repair tickets.
  • IMEI/Serial: Identify devices with unique codes.
  • Additional Data: View extra details for each asset.

Exporting Data:

  • Click on "Export" in the top right corner to  download your asset data in .xls file.


Customize Your View:

  • Click on the settings icon in the column to personalize your table view.


Enhanced Customer Details:

  • Assets column now added to the Customer details view.


Conclusion: 

Stay organized and in control by utilizing RepairDesk's Asset Management module. Easily find, filter, and export asset details with just a few clicks. Plus, enjoy a customized view for a seamless experience!

Feedback and Knowledge Base

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