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Two Factor Authentication Process in RepairDesk

Two-factor authentication offers numerous business benefits, including enhanced security and reduced risk of unauthorized access to computers, accounts, or sensitive resources.
To provide you with added security for your RepairDesk accounts, we have implemented a 2-factor authentication process. You can easily enable it in your store settings and enjoy the advantages and benefits that come with our 2-factor authentication process.

Enabling 2-Factor Authentication

To enable the 2-factor authentication process on your RepairDesk account, simply navigate to your store settings. There, you will find an option to enable two-factor authentication. Set it to "Yes," and the next time you log in to your account, you will be directed to the following screen:

If this option is set to "Yes," every time you attempt to log in to your RepairDesk account, you will be prompted to enter a verification code sent to your email address:

You will receive the following email

You can enter the verification code in provided field  and login to your RepairDesk account successfully.


Q. Can we use Two Factor Authentication from iPad POS Register?

A. Absolutely! Simply enable the 2-Factor Authentication from the web app and sync the changes from the iPad app. Now log out from the iPad app and log in again. You will receive an email which will have the two factor login code. After entering and verifying the code, you will be able to login to your RepairDesk account.

This process will ensure more security and will decrease the chances of your account being hacked.

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