Finding a particular item in your inventory can sometimes be a daunting task, akin to finding a needle in a haystack. However, with RepairDesk, locating inventory items has become remarkably easy! Follow these steps to search for specific inventory items:

1. Go to Inventory > Manage Inventory to access the inventory management section.

2. Select the appropriate category from the available options: Products, Trade-In, or Miscellaneous or Special ordered items.

3. Click on the Search Filter button to reveal relevant search fields based on the selected category.

4. Enter the relevant information in one or more search fields. These fields include Item ID, Item Name, Item Category, Manufacturer, Device/Model, Item SKU/UPC, IMEI, Serial, Supplier, Valuation Method, and various criteria like Physical Location, Condition, Subcategory, From Date, and To Date.

5. Click on the Search button to display the search results that match your criteria.

Please note that different categories may display distinct search fields. For example, the Trade-In category includes Customer and Sale Status fields, which are not applicable to products and Miscellaneous.

The "Products" section within the Manage Inventory module allows you to effectively manage accessories, parts, and mobile phones in your inventory. Here is a detailed explanation of the information available in this section:

- Item ID: The unique identification number assigned to the item, facilitating easy search and identification.

- Item Name: The name or title of the item for quick identification and categorization.

- UPC: The Universal Product Code, a standardized barcode for tracking and managing products.

- Item Category: The category to which the item belongs, enabling efficient grouping and organization.

- Valuation Methods (WAC/LIFO/FIFO): This refers to the various valuation methods used for calculating the item's cost, such as Weighted Average Cost (WAC), Last In First Out (LIFO), and First In First Out (FIFO).

- SKU Code: The Stock Keeping Unit ID, a unique identifier for individual inventory items.

- From Date: Lists down all products entered into the system starting from a particular date. Clicking on the Calendar icon allows you to pick a date easily.

- To Date: Lists down all items entered into the database up to a specific date. You can again click on the Calendar icon to choose the date conveniently.

- Manufacturer: Enables you to display mobiles, accessories, or parts from a specific manufacturer, making it easier to manage different suppliers.

- Device/Model: Helps you search for items based on a specific make or model of a digital device, streamlining organization and management.

- Type: Allows you to view all items belonging to a particular type, such as battery, accessories, cable, etc.

- Supplier: Sorts out items purchased from a particular supplier, making it convenient for supplier-based management.

- On-hand Quantity: Shows the current stock quantity of the item available in your inventory.

- Stock Warning Level: Enables you to set a warning level for stock quantity, indicating when it's time to reorder the item.

- Reorder Level: Indicates the minimum quantity at which the item should be reordered.

- Price: The retail price of the item that will be displayed to customers.

- Unit Cost: The cost price of the item, representing the price at which you acquired the item from the supplier.

The "Trade-In" section allows you to manage trade-in devices efficiently. It involves various fields to keep track of trade-in transactions and customer details. Here is a breakdown of the information available in this section:

- Item ID: The unique identification number assigned to the trade-in item.

- Name: The name or title of the trade-in item.

- IMEI: The International Mobile Equipment Identity, a unique number used to identify mobile devices.

- Serial Number: The specific serial number associated with the trade-in item.

- Transaction ID: The unique identifier for the trade-in transaction.

- Price: The trade-in price of the item, which determines its value in the exchange process.

- Cost: The cost price of the trade-in item to your business.

- Refurbishment Cost: The cost involved in refurbishing the trade-in item, if necessary.

- Status: Indicates the current status of the trade-in item, such as "In Progress," "Completed," or "Canceled".

- Action: Provides a dropdown menu with various actions that can be performed on the trade-in item, such as viewing details, editing, or deleting the entry.

The "Miscellaneous" section allows you to manage and keep track of extra services or casual items, such as checkups, advice, activation, and support. Here is a detailed explanation of the information available in this section:

- Item ID: The unique identification number assigned to the miscellaneous item.

- Name: The name or title of the miscellaneous item, facilitating easy identification and categorization.

- Cost: The cost price of the miscellaneous item to your business.

- Price: The retail price at which the miscellaneous item is offered to customers.

- Created On: The date when the miscellaneous item was added to the system.

- Action: Provides a dropdown menu with various actions that can be performed on the miscellaneous item, such as viewing details, editing, or deleting the entry.

Introducing the RepairDesk Bill Payments Module! Now, you can easily top-up mobile phones of leading providers, offering a seamless and versatile airtime service. Say goodbye to limited carrier options, as this module empowers you to add as many network carriers as you desire. With just a few clicks, you can recharge multiple mobile networks within minutes!

From this section, you can perform following actions against the added providers:

a. Add/edit new provider

b. Add/edit network

c. Add/edit payment plan

To add a new provider, network or payment plan click on ‘Add’ button on the top right corner, you will get the menu. Click on anything, a new popup will appear where you’ll add relevant details.

This section contains purchase orders of specially ordered items, allowing you to keep track of unique and non-standard inventory items.

When customers request products or parts that are not readily available in the standard inventory, businesses may need to place special orders to fulfill these requests. These items could be rare, customized, or non-standard products that are not typically stocked. The "Special Ordered Items" section in RepairDesk allows you to manage these unique orders efficiently.

When a customer places a special order, you can create a purchase order within RepairDesk to procure the requested items from your suppliers or vendors. This purchase order will contain all the necessary details, such as item description, quantity, cost, supplier information, and any other relevant notes.