We've created a short setup video for you that walks you through the entire process of setting up your Ticket Counter Display. Please view here.
Frequently Asked Questions
Q. How can I hide or show a specific column in the Ticket Counter Display?
A. The following columns are displayed by default when you enable the Ticket Counter Display.
- Ticket ID
- First Name
- Last Name
- Device Issue
- Assigned To
You can enable or disable any of them by going to the Integrations menu, then selecting Ticket Counter Display.
From here, click on the Display Columns section to either add new columns, or remove existing ones as you see fit.
When you're all done, click the Save Changes button to confirm your choice.