Can I get notifications when a Ticket is assigned to me?
Yes, Of course.
Employees get an email notifications when a ticket is assigned to them. You can enable/disable email notifications in the settings.
1. Go to Settings > Emails & notifications > Notifications.
2. Switch Emails ON 'A new ticket is assigned to a technician'.
![Image: https://repairdesk.uservoice.com/assets/241649348/Screenshot%202023-11-06%20at%2011.34.48.png](https://repairdesk.uservoice.com/assets/241649348/Screenshot%202023-11-06%20at%2011.34.48.png)
You can also enable SMS notifications to notify employees when a repair job is assigned to them.
If you have set up a SMS service, you can send SMS alerts right from the ticket screen.