How to Set Up Review Automation BY SMS?
Google reviews aren’t optional - they’re essential. Without them, your cellphone repair shop risks getting ignored by both customers and search engines. They’re a major ranking factor in search and the first thing customers see when they search e.g. Phone repair shop near me”.
A lot of repair shops still rely on a QR code sign that averages about 6 reviews per month.
With the RepairDesk review automation by SMS option, you can generate hundreds of reviews without lifting a finger per year.
A lot of repair shops still rely on a QR code sign that averages about 6 reviews per month.
With the RepairDesk review automation by SMS option, you can generate hundreds of reviews without lifting a finger per year.
Via Email is initially available in the Campaign medium. However, if you have Connect, the via SMS option is also available in the Campaign medium. Also, Review Campaign only works when the invoice is paid, SMS integration is enabled and there is a phone number/email address.
Key Benefits:
1. Personalized Messages
2. Faster Response Times
3. Direct Communication
How to setup:
Watch this video to learn how to set review automation by SMS
Frequently Asked Questions:
Q: Can I access this feature during the trial period of RepairDesk Connect?
A: This feature is only available to merchants who are using the paid version of RepairDesk Connect.
A: This feature is only available to merchants who are using the paid version of RepairDesk Connect.
Q: Do you have a recommendation on the SMS template for better conversion?
A: We recommend using the following template for the SMS for optimal conversion "{Customer_Name}, This is {Employee_name} from {Store_name}. Wanted to follow up & see if you are satisfied with the service.
Note: Fields in { } brackets will be picked automatically by the software and will be replaced with the actual name.