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Integrate Google Calendar With RepairDesk

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Integrating Google Calendar with RepairDesk


RepairDesk offers integration with Google Calendar, allowing employees and technicians to receive alerts for upcoming tasks and view scheduled tasks and repair jobs assigned to them. Google Calendar is a time-management and scheduling calendar service developed by Google. Follow the simple steps below to successfully integrate RepairDesk with Google Calendar:

Steps to Integrate Google Calendar


1. Head to Integrations > Google Calendar in your RepairDesk account.

2. Click on the Connect button to enable the integration.

3. Allow RepairDesk to access your Google account when prompted.
Google Calendar Step 3

4. Open Google Calendar from your Google account.
Google Calendar Step 4
  • Create a ticket on RepairDesk and set its due date and time. (visit tickets module to see how to create a ticket)
  • Now, when you visit your Google Calendar and go to the specific due date, you will see a scheduled task against that ticket. By clicking on it, you can view various details regarding the ticket.
  • For tickets created from POS, each line item will now appear as a separate event on Google Calendar. This improvement ensures that all items are individually visible


When you update a ticket's assignee, due date, task name, or other details, the corresponding event on Google Calendar will automatically update to reflect the changes.

For example:

  • If a ticket is assigned to a technician, the event will now appear on the technician’s calendar.
  • If the assignee or due date changes later, it will reflect immediately.
  • When a ticket is deleted, the related event will also be removed from Google Calendar automatically.

Key Takeaway

By integrating Google Calendar with RepairDesk, you can enhance your task management and scheduling capabilities. Enjoy the convenience of receiving timely alerts and easily accessing scheduled tasks and repair jobs assigned to you.

Contact Support

If you have any questions or require further assistance, please visit our website at www.repairdesk.co or email us at [email protected]. Our support team is ready to help you with any queries or concerns you may have.

FAQ

Does the integration work with the new ticket UI?

Yes, the Google Calendar integration now fully supports the new ticket UI. Any tickets created or updated through the new ticket interface will reflect properly on Google Calendar.

Feedback and Knowledge Base

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