Overview

This article provides step-by-step instructions on how to seamlessly import orders and inventory from Replace Base into your RepairDesk account using the OrderSync application. This integration streamlines the process of adding products and orders, saving you time and effort.

Getting Started

To begin using the OrderSync application, follow these steps:



1. Login to your RepairDesk Account: Access your RepairDesk account by logging in with your credentials.
2. Open the AppStore Drawer: After logging in, locate the AppStore Drawer on the right side of the screen and click on the "+" icon to open it.
3. Install the OrderSync Application: Within the AppStore Drawer, find the OrderSync Application and click on the install button to initiate the installation process.
4. Open OrderSync: Upon successful installation, access the OrderSync application by clicking on its icon located on the right side of the screen.

Integrating with Replace Base

Follow these steps to integrate Replace Base with Repair Desk:

View Replace Base: Once you open the OrderSync app, you will see a list of integrated vendors. Choose “Replace Base” from the list.

Authenticate with Vendor: To ensure authorized access, undergo the authentication process required by Replace Base by adding the credentials.

Go to the vendor website and place in the order. After placing the order, copy the Order ID mentioned in the URL above. e.g. 1109375

Enter Vendor Order ID: After successful authentication, enter the specific Vendor Order ID associated with your order. This allows RepairDesk to retrieve the relevant order information. Note that only orders placed through your authenticated Replace Base account can be accessed.

Fetch Order Details: After entering a valid Order ID, the application will fetch and display all the details for that particular order.

Automatic Mapping: If the particular SKU exists in your inventory, then the attributes will be mapped automatically as per your configured settings for that SKU. If the SKU is not available in Inventory, then the attributes will be mapped by AI. You can change the attributes anytime before creating the purchase order.

Create Purchase Order: Once you have completed the mapping process, click on the "Create Purchase Order" button. This action will simultaneously create the ordered items within your inventory and generate a Purchase Order for reference.

View Purchase Order: To review the created Purchase Order, click on the "View Purchase Order" button within the OrderSync application.

Contact Support

If you have any questions or require further assistance, please visit our website at www.repairdesk.co or email us at support@repairdesk.co. Our support team is ready to help you with any queries or concerns you may have.