RepairDesk offers Gift Cards, a form of the prepaid card used as an alternative to cash for purchases, for its iPad app. Using an iPad, you can sell gift cards and allow customers to redeem and refund Gift Cards.
To access this feature in the iPad POS Register app, you’ll first have to enable Gift Cards from the web app, which you can learn how to do here.
Selling Gift Cards
Redeeming Gift Cards
- Create an invoice following the process
tapping the Checkout button, the customer can pay the amount using a gift card when
you select the Gift Card option as their payment method.
4. You will be asked to enter the gift card number, which is mandatory, and the amount that the customer wishes to pay using the gift card.
5. Once the details are entered, tap on the Verify Card button.
On tapping the button, the card will be verified first, and then you can tap Confirm to process the payment.
It is also possible for your customers to split their payments using gift cards, i.e. they can choose to use the gift card for a partial payment, and pay the remainder with a different payment method.
Note: Payments cannot be processed using an
inactive gift card.
You can view the payment details in the Invoices section, where you can also see the payment method used by the customer.
Refunding Gift Cards
An invoice created when a gift card is bought can be refunded from the iPad POS Register. Please use the refund process explained here.
Customers cannot refund a used gift
card. When an already-used gift card is brought in for a refund, the iPad will
display a message stating that the gift card has been used.
You can view the payment details for
the gift card in the Transaction Log report
Q. Can a walk-in customer pay through a gift card?
A. No. It is not
possible for a walk-in customer to redeem or purchase a gift card. In order for
them to purchase or redeem, you need to add them to the POS.
Q. Which gift cards are editable? Who can edit the gift cards?
A.Only those gift cards, which are not sold will be editable. Once the gift card is sold, it cannot be edited. Also, the employee who is given the edit access (from the web app) will be allowed to edit the gift card.