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Tickets

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  1. How does ticket section works?

  2. How to create a repair ticket?

  3. How does RepairDesk calculate profit on a repair?

  4. How to copy the original ticket notes into the warranty repair ticket?

  5. How Can I Export Repair Tickets To Excel Format?

  6. Enter PIN before an employee can create repair ticket

  7. Can I Change Service Receipt Layout?

  8. How to make it compulsory to add pre/post repair device conditions?

  9. How Can I Process Warranty Claim for Repair Services?

  10. How Can I Process Warranty Claim for Repair Parts?

  11. How to transfer ticket from one store to another location?

  12. How to Create RMA for Tickets From the Tickets Screen?

  13. Can I update/ edit an existing ticket's details?

  14. How to manage ticket status?

  15. How do I change ticket numbers?

  16. How to add Staff comments?

  17. How to add diagnostic notes to tickets and invoices?

  18. How to add device pre/post repair condition?

  19. How can I view all the tickets?

  20. Can I search any specific ticket?

  21. How can I add customer information on new ticket?

  22. How can I add Device Location?

  23. How can I add repair device details on new ticket?

  24. How can I add unlocking device details on new ticket?

  25. How can I link inventory parts with ticket repair item?

  26. Can I send ticket updates to the customer?

  27. How can I view complete ticket details?

  28. How to delete a repair ticket?

  29. Can I upload device Pre or Post repair device condition image against a repair ticket?

  30. How to re-assign repair ticket to a technician?

  31. Is there a way to show tickets to all employees?

  32. Can I get notifications when a Ticket is assigned to me?

  33. Ticket Settings

  34. How Can I Export Repair Tickets To Excel Format?

  35. How can I set serial as the default input field when creating a ticket?

  36. How to upload attachments on repair ticket?

  37. Billable Hours

  38. Deposits Functionality In RepairDesk

  39. ⚡ How to Process the Warranty Claim for a Repair Service?

  40. ⚡ How to Process the Warranty Claim for a Repair Part?

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