Is there a way to show tickets to all employees?
Just head over to Settings > Module Configuration > Tickets
Check the box in front of Display Tickets (assigned or un-assigned) to all employees.
Once checked, all tickets can be viewed by all employees.
![Image: https://repairdesk.uservoice.com/assets/241800146/Screenshot%202023-11-27%20at%2012.46.59.png](https://repairdesk.uservoice.com/assets/241800146/Screenshot%202023-11-27%20at%2012.46.59.png)