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How can I add Device Location?

You can easily add the location of the device with RepairDesk. This will enable you to know where the device pertaining to a certain ticket has been placed.

  1. Go to Manufacturer > Devices > Problems > Parts > Details while generating the ticket.
  2. There under the Device Location select available locations. If a location isn't available, simply enter the device location and click Add New.

To change the device location of an existing ticket: 

  1. Go to Repairs > Manage Tickets.
  2. Check the corresponding ticket and click Action and then View from the drop down menu. 
  3. Then in the Device Details section, click Action and then Pre/Post Conditions & Comments.
  4. A screen will appear with pre-repair tab. Here you can view/ edit the device location. 

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