How can I link inventory parts with ticket repair item?

On Create Ticket page, when a repair problem is selected in the device details section, inventory part associated with that repair problem will automatically be displayed under Ticket Items.  If no part is associated with that problem you can do it yourself manually.

Under Ticket Items, add in the following details:

Repair Reference: Give reference of the repair problem in Device details with which you want to associate the inventory item.

Catalog Item: Select the part from the drop down or add a new one.

Supplier: Mention the supplier. This field is optional.

Stock: This will display the stock level of that part.

Warranty: This is the warranty of the part.

Status: If the part is used, faulty or broken.

Cost: The cost you have already set for the part

Tax: Select the tax class.

GST: This displays the calculated tax on the cost. You can set tax percentage in the settings.

QTY: The quantity of the parts that will be used.

Total: Displays the total price for the part

Once all details are entered, click Add Line Item to save the details or to add another job detail.    

2 - Tickets

  1. How does ticket section works?
  2. How to create a repair ticket?
  3. How does RepairDesk calculate profit on a repair?
  4. How Can I Export Repair Tickets To Excel Format?
  5. How To Enable Email Notifications for Pending Tickets?
  6. Enter PIN before an employee can create repair ticket
  7. Can I Change Service Receipt Layout?
  8. How to make it compulsory to add pre/post repair device conditions?
  9. How Can I Process Warranty Claim for Repair Services?
  10. How Can I Process Warranty Claim for Repair Parts?
  11. How can I create a Special Parts Order for an out of stock part?
  12. How to transfer ticket from one store to another location?
  13. How to Create RMA for Tickets From the Tickets Screen?
  14. Can I update/ edit an existing ticket's details?
  15. How to manage ticket status?
  16. How do I change ticket numbers?
  17. How to add Staff comments?
  18. How to add diagnostic notes to tickets and invoices?
  19. How to add device pre/post repair condition?
  20. How can I view all the tickets?
  21. Can I search any specific ticket?
  22. How can I add customer information on new ticket?
  23. How can I add Device Location?
  24. How can I add repair device details on new ticket?
  25. How can I add unlocking device details on new ticket?
  26. How can I link inventory parts with ticket repair item?
  27. Can I send ticket updates to the customer?
  28. How can I view complete ticket details?
  29. How to delete a repair ticket?
  30. Can I upload device Pre or Post repair device condition image against a repair ticket?
  31. How to re-assign repair ticket to a technician?
  32. Is there a way to show tickets to all employees?
  33. Can I get notifications when a Ticket is assigned to me?
  34. Ticket Settings
  35. How Can I Export Repair Tickets To Excel Format?
  36. How can I set serial as the default input field when creating a ticket?
  37. How to upload attachments on repair ticket?
  38. Billable Hours
  39. Deposits Functionality In RepairDesk

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