General
289 results found
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Re Number Inventory
AS a part is added to inventory it generates and item ID.
I need to be able to change that ID No. This is so when I add parts I can put them within a range that I set for each device. It would also be nice if when I am editing inventory item it remembers the page I am on so I dont have to do a search every time
4 votes -
Make payment selection Mandatory
Currently when you go to the check out screen, the payment default is cash. My employees are forever just running the payment as cash when it should be credit because they forget to change it. I think there should be no default and the system should not do anything until you deliberately select your customers payment method.
4 votes -
Option to print parts used in repair ticket or invoice
Option to show or hide parts used (show price may be optional too) when printing invoice or tickets with serial number for serialized parts.
4 votes -
Floor pricing or maximum Discount
I would like to be able to set the maximum discount that can be given by my employees. Either per item or by item group. For example 25% on accessories, $10 on screens/parts. Currently if the employee has access to discount they can discount to zero.
4 votes -
Buy back widget
I've got a proposed change that I think would be very useful.
Wanted to see if others thought the same.When getting a price and you've gone through and chosen Mode>make>colour>GB you get the option to choose condition.
At the moment we can show one price for each condition e.g. Like new $400, Used $300, Damaged $100.What I would find very useful is one extra step in which a customer can tick options of what problems the phone has.
For example a damaged phone could be anywhere from a button working intermittently to Broken LCD, short battery life &…
4 votes -
Asset Module Implementation
I would like to see an asset manager module that allows for us to record serial number and imei numbers on devices. Within this module it would also be very useful to see a log of repairs by device so that we can track the repair history and ownership details by device. This is especially helpful when tracking warranty claims and device repair history.
4 votes -
Display descriptions of Repairs in POS screen
I think the descriptions of the Repair should be displayed at the POS screen so the person to make the booking will understand the issues and thus the cost to explain to customer.
At the moment the description of the repair will show on the invoice which is not useful to my opinion. The decsriptions for the repair should be a short explaination about the repair so it can be read by the staff who may not be the technician.4 votes -
Add sort to databases.
In inventory & services, click the column to sort in order.
4 votes -
create internal messages
to be able to leave a message for a specific user/ employee to popup when he/she login to their account.
also to be able to have public announcements to all employees as popups or messages.4 votes -
list of faults and repair codes
it would be great if you can add a list of faults, and a list of repair codes
4 votes -
Make double clicking on saved labels actually open the label you are double clicking.
In your latest version of DYMO labels, when I try to open a saved label in the drop-down list of saved labels, the software will not open the label I am double clicking on. :-( In order to open the label, I have to use the File menu and open the saved label from the menu; your instructions plainly state to double-click on one of the labels to open it; that does not work; or is it just me?
4 votes -
Invest in making the system quicker
Recently I have noticed longer page loading times and lag when performing routine daily tasks. It was never amazing but now it is frustratingly noticeable, especially when there are no shortcuts or easy navigation through the system (for example from ticket direct to item)
The Trade In page can take 10-20 seconds to load.
The POS can lag for 10-15 seconds when adding checking in devices.4 votes -
PUT/POST api for inventory
Managing serialized inventory has been a pain for us.
the GET /inventory api returns something like this
{
"prodtype": "1",
"id": "15573890",
"itemno": "1869",
"name": "DC in Board",
"sku": "",
"upccode": "",
"instock": "1",
"taxinclusive": "1",
"taxclass": {
"taxclass": "",
"id": "0",
"taxpercent": ""
},
"warranty": "",
"warrantytimeframe": "",
"supplier": "",
"description": "",
"image": "",
"physicallocation": "",
"totalstock": "1",
"categoryid": "110548",
"manufacturerid": "152436",
"deviceid": "1369871",
"isserialize": 1,
"isPart": true,
"price": "35.00",
"originalprice": "35.00",
"serials": [
{
"serial": "2319dcinboard",
"originalprice": "35.00",
"price": "35.00",
"gst":…4 votes -
Custom Item(s)
I recommend allowing a custom item to be made on POS. This'll allow for non-inventory items to be placed without having it added to inventory.
So for example, Huawei phones are something my stores do not stock/track. This'll allow us to make a ticket and assign a "special part" without being in our inventory for tracking. This allows us to enter the Phone description, model, pricing, and any discounts (if applicable)
4 votes -
Inventory count for trade in
I was trying to make sure that all my trade in stock is physically matched in the system. So that if ever im going to check my stock in the system then i can make sure that they are all physicall available and avoid errors. Thanks
4 votes -
Add IMEI BEFORE CHECK OUT
some time we can't test mobile or add the Imei number , it will be nice if we can add it from POS before check out.
4 votes -
Being able to add purchase orders with excel
I would like to have the ability to input information faster on a purchase order, since suppliers that are not integrated with repair desk, their purchase orders have to be entered manually and price for parts needs to be verified every time.
4 votes -
Hide closed ticket by default
When going to "Manage Tickets", it would be nice if the tickets could already be in created order with closed tickets already hidden. As i find myself doing this every almost everytime i open this screen.
4 votes -
Portable Bluetooth thermal printer
Im a mobile guy and i do not have a thermal printer to carry around that i can print receipts off with. i do not know if its already done or anything but i think having the option to have that for the mobile techs will be awesome.
Something alone this line is what I'm asking for.4 votes -
Spread Freight/Fees on item cost on a PO/GRN
In Canada (and I'm sure other countries as well), it is very important to account for freight, exchange, duties, and other fees when receiving a shipment. If I make an order from the USA and the total of the goods cost $300USD + shipping for 10 items, in reality it ends up being about $485 CAD landed. If I receive the items in my system at a cost of $30, it's not a true representation of their landed cost.
In other systems, you can enter the freight/exchange in a field, and the system will automatically split that and add it…
4 votes
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