General
289 results found
-
Make a proper full "standalone" booking module
Like I've talked to Usman about;
like a proper full booking module with overview, like a calendar
screenshot from simplybook.me; http://alt2cdn.blob.core.windows.net/dist/s/simplybook-me_830264_full.jpgthe ideal situation is that the repair guide wizard for web embed sends you to the booking module for date and time. the super optimal situation would be just to skip the lead part and direct book it IF THE REPAIR PART IS IN STOCK. But if not a lead is created so the shop can respond and follow up the customer when it becomes in stock.
If this is unclear, contact me and I will elaborate.
9 votes -
Customise Booking Widget
Allow us to;
- Choose which fields and customer signature to include or exclude
- Choose which fields and customer signature are required
- Delete generic choices in "How did you hear about us field"
- Go straight to booking page and let user fill out Manufacturer and device fields
Make the container box for the booking form dynamic. At present when new Terms and Conditions are added and are a bit longer than the generic ones there is a scroll bar.
9 votes -
Inventory Write Off
The RMA process should have an option to write off an inventory item with the option to level the cost across identical items OR a particular batch of those items.
It's not always possible or viable to obtain a credit note / refund / replacement on an item. Say if a technician has damaged an item of stock, then it will generally just be written off. Written off stock should show in the financial reports and also under the supplier information along with the reason.
9 votes -
up the users in each package to more realistic numbers
Hi guys, I think you need to allow more users in each package. it would be good to see something along the lines of 5 users on starter package, 10 on standard package and unlimited for advanced package. i think its unrealistic to think even a company with 1 store would only need 1 user as we have multiple techs, checkout staff, admin staff ect that all need theyre own accounts to complete the work required of them.
8 votes -
Add more custom options to Appointment Calendar Widget
Have the ability to add more custom options to the Appointment Calendar Widget such as the customer being able to select an address from the pick up options for drop off points.
8 votes -
Daily custom reports for ''how it was today'' :)
Possibility to set up an automatic daily custom reports to see it on the main dashboard or by email.
On the end of the day I want to know:
1. how many new tickets are (new entrances);
2. how many check out was, with successful or unsuccessful repairs
3. money income
4. etc7 votes -
Customized Reporting
I would like the ability to create custom reports.
7 votes -
Text Message Broadcast Module
It would be great to have some sort of module, where you can send out a broadcast message via SMS to select customers, selecting either individually or via a date rage (i.e: customers within the last week etc) This would maybe allow for a quiet day at the shop to send out simple offers to maybe generate leads, repairs, sales or just to remind older customers your still there as a little knock knock!
Benefits to this mean you can offer discounts and incentives for the customer to come.
7 votes -
Allow custom sorting of POS Items
Allow parts in POS to be customised so we can put top sellers at the top and not have to search for them (allow sorting).
7 votes -
Being able to send estimates via SMS
it would be nice to send estimates via SMS in case the customer doesn't have or provide a valid email address.
7 votes -
More options for refound note
The refound options are not enough.
1. I suggest that it will be possible to create a refound note without necessarily going through an invoice.
2. actualy, when you create a refound, you must pay the amount of the bill, but sometimes I do not refund the bill in totality.
3. Today, the payment of a credit note can not be done in two different kind of payment. It would be necessary to be able to split the payment.7 votes -
iPad IOS Features - technician Work Bench
In the IOS APP Build a WorkBench Page for Tech to Work on.
A simple space to fill up the Repair Ticket to Start.
-Scan Bar/QR Code or Tyep-in the Repair Ticket to start one repair.
-Repair Timer Automatically Started. Page Display Repair Titel/Repair Note/Pre-Check/Passcode/and Dignotics note. (One Scan to start everything)
-Tech Review the info and start the repair.
-Once Repair Finsiehed/Unfixable/Need customer agree to continous... Click "Done on This Repair"
-Once Repair Done - A page to Edit "Repair State"/Adding Repair Note and adding "What Parts used during the repair"(maybe 2 screens. maybe you through a charging port…7 votes -
Able to delete walkins without creating a ticket
Currently if a walkin is created by accident or a duplicate you have to create a ticket to delete it. It would be great if there was a delete button for the walkins next to the view button.
7 votes -
add a tips window prior to the close of the sale.
With my currant pos system my techs get a lot of tips. It's a window that pops up and asks the customer how much they want to tip if any at all. After they choose then they sign the screen and choose how they want their receipt. Either printed, email or text.
7 votes -
Tyro Surcharge on credit card should added in RD Invoice
If you are using Tyro and charging credit card surcharge to customer this is good option for you.
We need Surcharge should come up in when customer pay via credit card on paid invoice. So Total payment Receipt and Invoice match.
We charge 1 % to all transactions and saving approx. $600 on every terminal every month.7 votes -
Set discounts based on inventory category
When we run sales it would be great if we could have discounts based on their inventory category. For example, we may want to have 10% off devices and 30% off accessories.
This could be an addition to the Manage Bundle module. Currently it only supports bundles for single products and not whole categories.
6 votes -
Hi guys any way to integrate shipping labels on here? Would be great to be able to print off labels for Mail-In Orders
Hi guys any way to integrate shipping labels on here? Would be great to be able to print off labels for Mail-In Orders for returning repaired devices
6 votes -
Buyback Qoute
Be able to complete and print out a device buyback quote for a customer. This would be helpful in the B2B space when giving a business a quote for all their old devices.
6 votes -
Add support for Clover Flex POS
The merchant costs of Clover is very good and simple. It would be nice to integrate this, so that the cost of the repair desk is offset in the merchant savings alone. For example a $20,000 month saving 1% would be $200 which could be used towards other systems.
6 votes -
Integrate with Infinite Perhipherals' iOS hardware offerings for an all in one sales/technician solution
I believe that integrating with the IPC mPOS or Linea Pro (barcode scanner/MSR cradles for Apple iPhone/iPod touch) or Infinea Tab (for iPad) would allow technicians to take payments in the field/on the shop floor, and allow easier scanning of labels on iOS apps.
I believe it could be a big selling point for technicians like myself who want to be able to offer payment and technician facilities from one device per person. The cradles can be bought used fairly inexpensively, and the mPOS, or mPOS thin (for iPad POS app integration) could integrate with a payment processor or an…
6 votes
- Don't see your idea?