General
289 results found
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Edicion deTiempos por estado de proceso
la idea es poder determinar el tiempo de espera que tiene un equipo segun el estado de proceso en el que se encuentre y que de forma automatica el calendario nos avise de los equipos que se encuentren fuera de tiempo.
1 vote -
POS fast reset button
Often checking price on POS or looking for Client and must press "POS" to reset content. Would be handy to have just 1 button "refresh" or so
1 vote -
Print icon on POS parts section
Fast way to print via print node part stock label from POS level, visible as small "print" icon.
1 vote -
Warranty field when adding new part from POS
different parts having different warranty. ATM default without option to change. WHY POS? Adding part from POS forcing to generate new part right there where shall be (avoiding all this mistake categories' just with 1 mistype) + option (icon) to print stock label via PrintNode
1 vote -
Task manager for employees
Hi, my suggestion is to increase the productivity in the company using on task management module without using an external task manager. Useful staff: notification, reminders, create groups for tasks. The task associated with tickets, repetitive or single tasks. The task assigned between employees, etc.
1 vote -
Notifications system for priorities, deadlines, new ticket assigned or critical situations
Now we hare on the right upper side just one notification circle. All the notification are mixed. You can not see clearly the priorities. My suggestion is to make 3 notification circles. 1. for delays 2.for critical situations 3. new phone repair ticket assigned 4. messages from colleagues or from clients. Possibility to custom these 3 circles, to show the info that I need.
1 vote -
Allow for admin/purchaser to get auto-trigger SMS/Email about Part Orders
Currently, it'll email the supplier, but not auto-trigger to alert admin/purchasers about PO's being made rather than when parts are sent. It'll allow our team to review purchases and ensure proper procedure for our company. On our previous system, it alerted roles selected for the permission to be warned about PO's being made to follow-up on.
1 vote -
QuickBooks Desktop Integration
Could we get a way to sync our daily sales too Quickbooks Desktop?
1 vote -
Fingerprint Login
Hi i would like to suggest for the fingerprint option to login. I just wanted to login faster than normal. and if possible to have an option so save the email so i dont have to retype email and password everytime the system got time out and needs to login again thank you.
1 vote -
Ability to search customer items (from invoices)
What I mean by this is when you are viewing the customer's page, it shows ticket's and invoices. It shows the value of the invoice but nothing about items without opening the invoice.
What I propose is to have the ability to look through all invoices made by that customer and search for a specific or group of items that were purchased from the customer.
A similar POS system, RQ, had this feature and it came in handy of searching for purchases that had lifetime warrantied items provided by the store.
Rather than opening 1-50 invoices made by the customer,…
1 vote -
Ability to view/open other store's ticket w/o being under that store page
By this title, I am meaning that we can view a person's ticket list via their customer profile. THE ISSUE: If you are not under that store's "page," you cannot review the ticket without either having that store transfer the ticket or swapping store pages.
I recommend the ability to view & open any ticket from the customer's page for review of notes and repair(s) done. When an employee goes to "edit ticket," then the system will ask if it would like to be transferred into their store for editing.
This eliminates the possibility of being under the wrong store…
1 vote -
Create a ticket to automatically upload to an invoice without re-entering the same information.
When creating a ticket, it should automatically transfer the data to an invoice, instead of re-entering relevant data again. This will save time and add process efficiency.
1 vote -
tag customer
I work with Spanish and English Speaking Customers and i tag them with the customer group to be able to tell who is who, when it comes down to sending sms blasts i Know what language to send the sms in. also the Campainger doesnt let you send emails based on customer groups would be nice to be able to tag customers to send more targeted ads.
1 vote -
Add integration like Customer view but for employees
I like the ability for customers to see the status of their repair but I wish we had one for the employee side that shows items that are there and their status. Waiting on Parts, being repairs, etc. List their physical location and repair status along with date they arrived.
1 vote -
COGS Modification
Being able to modify the cost of parts whenever it is needed.
1 vote -
1 vote
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Automate reoccurring expenses
It would be awesome to have a “re-occurring expenses” option under expenses, where you set a frequency weekly, monthly, etc, that particular expense occurs. Have the option to automate this so that every week (or whatever the frequency is) it automatically adds that same expense.
For myself I have the same salary get paid out every week on a Monday and it’s frustrating as I have to input it manually every week!
1 vote -
Acuity Scheduling Integration
Please create an integration for Acuity scheduling.
It’s free and probably the best appointment/scheduling program I have used for my business. It would be fantastic if this integrated with RepairDesk
1 vote -
Stripe Terminal Integration
Im looking to switch all my payments to stripe & the terminal option with stripe seems like it could be a easy integration for customers in Canada and the USA. Would use this when i switch to a retail location.
1 vote -
Add responses to SMS and emails to the Notification icon
Would be great to receive notification of reply's to SMS messages and emails through the notification area.
1 vote
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