Inventory Write Off
The RMA process should have an option to write off an inventory item with the option to level the cost across identical items OR a particular batch of those items.
It's not always possible or viable to obtain a credit note / refund / replacement on an item. Say if a technician has damaged an item of stock, then it will generally just be written off. Written off stock should show in the financial reports and also under the supplier information along with the reason.
Jason
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