General
302 results found
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Right Upper Quadrant of POS Screen Prioritize by Velocity
Rather than standard sequential ordering, it would be more efficient to list REPAIRS, ACCESSORIES . . . by highest order frequency to minimize use of SEARCH function.
1 vote -
Supplier Managements
As there is a dedicated Inventory system, I would like to see more management features into this section.
As we do have 30 days account with most of our major suppliers, we need to know where we are sitting on at any particular of time, like 30 days, 60 days or 120 days.
We want to have a quick look at all PO and to see if they're Paid, Partial Paid or Unpaid, so we don't have to go into it and try Add Payment link to see if that PO is paid or not
If we can have a…
5 votes -
Inventory Item Usage Summary
You can add in each inventory item, the usage of the item per week, per month, per custom data to date.
Just for the logistics manager to see how many items are used during a period of time.
so you can order from your supplier the right amount!2 votes -
Track Screens to be Sent for Refurbishing
We currently send away our damaged screens that are taken off clients phones away to be refurbished so we can then use them on new phones. It would be great to track the status for that screen. So can set the condition as being Good Quality, OK Quality etc. so we can keep track of how many we have in stock currently prior to sending them away. And even have a label that can be printed to put on the screen so they don't need to be tested later.
2 votes -
Create a report for time spent on repairs
This report would show the total time spent on repairs by utilising the time tracker on each ticket. Be able to sort by technician, date period, and maybe even manufacturer/device. So we can see the total time spent last week repairing iPhone 5 devices.
Would be great to also be able to see the average time spent per device.
5 votes -
Remove Due date from Receipt and Invoice
When a customer comes in the first thing they ask is "How Long"
Because of this there is no need to print the date and time due on the ticket. When the customer calls in to COLLECT the phone they get the invoice so there is definately no need to print it there either.
This means that you can use the "Description" box to highlight notes. Also when the customer brings the device back under warranty and has to produce the invoice, there is more detail showing without having to lookup the details1 vote -
short daily sales report
Just like cashing up a register. a short report showing sales for the day. Similar to current sales report but to fit on one page and show card and cash sales. also how much is gross and nett of tax For accounting purposes
4 votes -
copenhagen time
there is error in copenhagen time zone. correct is GMT+1
1 vote -
Tickets list to be able to sort based on all columns
In ticket list or any other list in the system, it should be able to sort the list based on any of the columns. like Device Name to group by all the iPhone 6 repairs for a day or customer name to be able to find a customer ticket by looking up his name even sort by Task will help a lot
2 votes -
infusionsoft
Integration with Infusionsoft
3 votes -
Add custom questions to the walkin and repair booking widget
Be able to add additional questions to the walkin and repair widget in the settings > setup.
This would be used for either additional information about the customer or the device.2 votes -
Text Message Broadcast Module
It would be great to have some sort of module, where you can send out a broadcast message via SMS to select customers, selecting either individually or via a date rage (i.e: customers within the last week etc) This would maybe allow for a quiet day at the shop to send out simple offers to maybe generate leads, repairs, sales or just to remind older customers your still there as a little knock knock!
Benefits to this mean you can offer discounts and incentives for the customer to come.
7 votes -
POS-add new Customer-if there is a Lead against customer-give option to convert it to ticket
POS-
add new Customer-
if there is a Lead against customer-
give option to convert it to ticket.
at the moment if there already there is a lead for a customer in POS you need to add customer details again at it never hint you that the customer has lead in system!1 vote -
Upload New Picture for Added Device on Sell My Device Widget
Is there a way to upload a photo for devices added? Newer devices such as Note 5, 6s, S6, etc are not available for preselection.
1 vote -
Date field, next to customer signature on Tax Invoice
I currently get my customers to sign a copy of the tax invoice which I file away, to say the have picked up their unit (doesn't matter fixed or not fixed)
This is just incase they want to dispute a collection. But there is no date, to verify, the collection.
A simple date field would help, next to the signature field.
1 vote -
Exporting filtered records
When filtering records eg stock records by Apple, the export option currently will export all manufacturer instead of just the filtered records
2 votes -
display customer address on drop down
Can you display the first line of the customer address when selecting customer from the POS.?
Not all our customers give email addresses so the only way to confirm a returning customer is to ask the first line of the address2 votes -
Register
Hi Usman
The POS is basically a cash register so it should work in the same format
1. Select manufacturer,model repair part...
After pressing next, the part should show in the register
Then either select another part and press next (this should also show in the register) or have another button as well as next like "complete or confirm. It has also been mentioned that repair parts and accessories are merged. You need to be able to add another part from the same screen
2. Once you get to checkout it gives a list of print types which opens another…1 vote -
Add some more functionality to the scan function. Change the workflow
The software has a scan function. You can push the on the button for the scan function and then scan a ticket and then you get some basic information.
But there should be some more information here at this point. You get only some basic information, but I think it shall work like the following.Customer comes with a broken device. He explaines the mistake to the person at the front desk. The person at the front desk writes in the comments, what is wrong with the device and puts a label on the device and gives it to the…
3 votes -
harry reid international airport car rental guidance
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