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289 results found

  1. create internal messages

    to be able to leave a message for a specific user/ employee to popup when he/she login to their account.
    also to be able to have public announcements to all employees as popups or messages.

    4 votes
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  2. email customers in data base a coupon when i want to

    email customers in data base a coupon when i want to

    1 vote
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  3. Add sort to databases.

    In inventory & services, click the column to sort in order.

    4 votes
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  4. in the diagnostics notes of a repair that predefined concepts appeared automatically

    1 vote
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    under review  ·  0 comments  ·  Admin →
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  5. dashboard

    create custom dashboard

    1 vote
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  6. Add Setting To Mute "New Sentrix SKUs" So I May Retain My Hearing

    1 vote
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  7. Show device location on "View Invoice" page

    Very simple. They show the device location on the ticket which is helpful. But it would be far easier if they showed it on the invoice list as that is generally what I pull-up when checking out a customer.

    1 vote
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  8. iPad IOS Features - technician Work Bench

    In the IOS APP Build a WorkBench Page for Tech to Work on.

    A simple space to fill up the Repair Ticket to Start.
    -Scan Bar/QR Code or Tyep-in the Repair Ticket to start one repair.
    -Repair Timer Automatically Started. Page Display Repair Titel/Repair Note/Pre-Check/Passcode/and Dignotics note. (One Scan to start everything)
    -Tech Review the info and start the repair.
    -Once Repair Finsiehed/Unfixable/Need customer agree to continous... Click "Done on This Repair"
    -Once Repair Done - A page to Edit "Repair State"/Adding Repair Note and adding "What Parts used during the repair"(maybe 2 screens. maybe you through a charging port…

    7 votes
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  9. Add a search bar to the POS page.

    Add a search bar to the POS. This could help find specific repairs more quickly or help someone find an appropriate trade-in device according to the device brand or cellular carrier needs of the customer, or lots of other things.

    2 votes
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  10. Custom fields for Inventory items

    I have several different suppliers who use different codes - being able to add new fields to an item to store this info would be handy.

    I have my own SKU on all my items, so these need added.

    I also need this to add the storage location of parts and items.
    For example:
    In shop one the iPhone 6 wifi flex may be in cabinet 1, drawer 5, section 3 (so a custom field with 1.5.3 is required)
    In shop two that part might be in cabinet 2, drawer 19, section 4, so 2.19.4

    Another field for exclusions such…

    0 votes
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  11. Unlock API, automatic updates

    The unlocking module has potential, but it is not functional as it is now, it is very manual. The unlocking business changes daily, the code makers every day change the service they offer and change the prices.

    For this module to fulfill its function it must automatically load the list of services of the suppliers and the prices, when these make changes these changes are reflected in Reapirdesk, the APIs that they offer allows you to obtain this information.

    6 votes
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  12. Offers/ deals tap in the POS /Appointment wedget

    I always offer a $10 OFF with any repair on the accessories or screen protectors. and that always help my business to create more revenue.

    I wish that we have a html tap (that can be disabled) after the customer/ employee choose the repair in the POS/ Booking widget to include some offers like add screen protector or buy a cell phone case.

    This idea already implemented on the website below:
    https://www.imend.com/repairs/

    Regards

    1 vote
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  13. purchase order

    Bring back the automatic update prices from the latest purchase orders

    1 vote
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    1 comment  ·  Admin →
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  14. Show counts in tickets tab and Unlocking tab

    1 vote
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  15. Being to create a ticket, that doesn't sent the notification, while the other ones do

    We need to create tickets for customers we can personally use. After that we want to create a different ticket for the customer that does sent the notification. But now it is just on or off. Hope you can make that work for us!

    1 vote
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    planned  ·  0 comments  ·  Admin →
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  16. Buy back widget

    I've got a proposed change that I think would be very useful.
    Wanted to see if others thought the same.

    When getting a price and you've gone through and chosen Mode>make>colour>GB you get the option to choose condition.
    At the moment we can show one price for each condition e.g. Like new $400, Used $300, Damaged $100.

    What I would find very useful is one extra step in which a customer can tick options of what problems the phone has.

    For example a damaged phone could be anywhere from a button working intermittently to Broken LCD, short battery life &…

    4 votes
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  17. Move "Leads" to the menu bar (pos,campainger,etc.) with a notification/highlight when new lead is generated

    move leads to the menu bar with a inbox feel to alert us to new leads!

    3 votes
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    planned  ·  1 comment  ·  Admin →
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  18. Bill to account for corporate customers

    I have several colleges and business that require that i bill their accounts payable department to get paid. wold be nice to if you could set up bill to accounts that you can apply payments to. i.e. business has a laptop repaired you can biil them and the invoice goes to their account so the parts are out of inventory. them payments can be applied to the bill to account

    1 vote
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  19. Add some functionality to the calender book in widget

    The calendar book in widget needs some updates, currently it does not store the customers address when they book, does not offer the ability to enter a mobile number which means the sms api will not send a message to the customer confirming their booking.

    my business is fully mobile so these features would make a huge difference for us

    1 vote
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  20. add an extra level of nesting

    We have more than 5 suppliers of LCD for each model of iphone.

    We could do with a "folder" as such so that when we select the "Part" we can take one from a specific manufacturer in the inventory. As LCD replacement is probably the most used repair, having 10 or more "LCD's" showing in the parts section is messy

    1 vote
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