The cash drawer is connected to the receipt printer. In other POS you can trigger a small printout to trigger a till open. As it stands we need to print a full receipt to open it. It needs to be opened more often for change, etc.

The button could be added to the POS page or run with a keyboard shortcut.

It would be amazing to have this as an option for many reasons. Firstly most people don't like saying their code out loud. Secondly, the pattern is extremely complicated to explain and normally results in the customer drawing it for us anyway.

Hello,

I would like to introduce an idea. A Live chat that can be accessed through multiple repair locations or with in the staff in one location. So that staff can communicate with other staff or if one has a question about a repair it can be asked. or other day to day work with out having to go from one side of the store to the other.

Marketing Automation!In this feature it is good if we can control which customers we want to send to them, if it is possible to create any advertising campaign or marketing and then add and send them, in other words control this feature more

Allow us to assign default printers for certain actions. Instead of having to change it every time I go to print a label or a receipt.

We're looking to resume work on #Zapier integration by mid of November. Some of the triggers we're looking to add are:

New customer profile is created
Customer profile is updated
Create repair ticket
Ticket line items are updated
Ticket status Is updated
Ticket is resolved
New Invoice
Payment Details

Who's currently using Zapier and what other Zap's you would like us to include in this integration

The ability for the POS to round the change due to the nearest penny.

Since Canada, New Zealand, Australia, Netherlands, Finland, Sweden, etc. no longer uses pennies.

Example - The change due of 14.68$ would be rounded up to 14.70$. And 14.66$ would be rounded down to 14.65$.

IMPORTANT for accounting : On the end of the day report, a section with ROUNDING ADJUSTMENTS should indicate the amount of loss or gained from this.

Here's a link that would further explain: https://www.mint.ca/store/mint/about-the-mint/phasing-out-the-penny-6900002

some time we can't test mobile or add the Imei number , it will be nice if we can add it from POS before check out.

A prompt to offer a customer a loaner phone for new repairs and also same prompt to remind you to collect loaner phone when delivering the repaired device.

This will help persons like me who will issue customers loaner phones when we take their phones to send to samsung/apple warranty center to be repaired under warranty. it will also be great if theres a loaner phone inventory so staff can see what loaner devices are available to be give to customers

I would like to have the ability to input information faster on a purchase order, since suppliers that are not integrated with repair desk, their purchase orders have to be entered manually and price for parts needs to be verified every time.

Being able to modify the cost of parts whenever it is needed.

I like the ability for customers to see the status of their repair but I wish we had one for the employee side that shows items that are there and their status. Waiting on Parts, being repairs, etc. List their physical location and repair status along with date they arrived.

I work with Spanish and English Speaking Customers and i tag them with the customer group to be able to tell who is who, when it comes down to sending sms blasts i Know what language to send the sms in. also the Campainger doesnt let you send emails based on customer groups would be nice to be able to tag customers to send more targeted ads.

When creating a ticket, it should automatically transfer the data to an invoice, instead of re-entering relevant data again. This will save time and add process efficiency.

Possibility to set up an automatic daily custom reports to see it on the main dashboard or by email.
On the end of the day I want to know:
1. how many new tickets are (new entrances);
2. how many check out was, with successful or unsuccessful repairs
3. money income
4. etc