Ok so I love being able to track expenses but we need to be able to have the option to edit an expense after it is “posted”! I have had a few now that get changed or a mistake has been mad but the expense has already been posted. Frustrating you can not edit!

For example
PC Software Tune/clean
1- run malware scan
2- run ad ware remover
3- clean logs
4- wipe down Pc
this would be great for helping remind new staff or showing customers what exactly was done ,
our admin staff will then be able to see exactly how fair through a repair the tech is at a glance

Remind us if ever we have updated the ads to remove from online selling platform such as ebay, square, shopify, craiglist, kijiji if we need to delete it once it get sold in store.

Hello,

I would like to introduce an idea. A Live chat that can be accessed through multiple repair locations or with in the staff in one location. So that staff can communicate with other staff or if one has a question about a repair it can be asked. or other day to day work with out having to go from one side of the store to the other.

It is important that if a special ordered part is sent back, canceled, or otherwise removed from a ticket, it's associated part cost should also be removed from the ticket and invoice.

Often we have a customer who dropped off a phone that needs to be called and updated on a different number than the one we are working on. The ticket label editor does not currently allow an alternate phone number to be added to the ticket label. Consequently we are using the diagnostic notes section to serve this purpose but in our workflow and customer intake we would much prefer to get this info in the customer details and not on the diagnostic section of the repair.

Shopify is one of the biggest leading website platforms for businesses and has all the necessary features to sync with RepairDesk inventory very easily. So a Shopify integration would be fantastic!

Im a mobile guy and i do not have a thermal printer to carry around that i can print receipts off with. i do not know if its already done or anything but i think having the option to have that for the mobile techs will be awesome.
Something alone this line is what I'm asking for.

https://www.amazon.com/Meihengtong-Handheld-Bluetooth-Rechargeable-Compatible/dp/B07R39G4WZ/ref=sr13?dchild=1&keywords=milestone+bluetooth+printer&qid=1604528618&sr=8-3

Would be great to receive notification of reply's to SMS messages and emails through the notification area.

The cash drawer is connected to the receipt printer. In other POS you can trigger a small printout to trigger a till open. As it stands we need to print a full receipt to open it. It needs to be opened more often for change, etc.

The button could be added to the POS page or run with a keyboard shortcut.

It would be amazing to have this as an option for many reasons. Firstly most people don't like saying their code out loud. Secondly, the pattern is extremely complicated to explain and normally results in the customer drawing it for us anyway.

Im looking to switch all my payments to stripe & the terminal option with stripe seems like it could be a easy integration for customers in Canada and the USA. Would use this when i switch to a retail location.

Give customers finacing options using viabill like ubreakifix does

Please create an integration for Acuity scheduling.

It’s free and probably the best appointment/scheduling program I have used for my business. It would be fantastic if this integrated with RepairDesk

Allow us to assign default printers for certain actions. Instead of having to change it every time I go to print a label or a receipt.

When going to "Manage Tickets", it would be nice if the tickets could already be in created order with closed tickets already hidden. As i find myself doing this every almost everytime i open this screen.