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Michael Pietsch

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  1. Inbuilt note keeping for help / personal reference - similar to wiki.

    1 vote
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    0 comments  ·  General  ·  Admin →
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    Michael Pietsch shared this idea  · 

  2. Integrate with a Phone diagnosis software

    29 votes
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    4 comments  ·  General  ·  Admin →
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    Michael Pietsch supported this idea  · 

  3. A POP SCREEN THAT REMINDS YOU TO OFFER ACCESSORIES BEFORE CHECK OUT

    50 votes
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    6 comments  ·  General  ·  Admin →
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    started  ·  AdminRepairDesk Team (Customer Support Agent, RepairDesk) responded
    • Increase upselling and revenues with RepairDesk "Suggestive Sales Alerts **

    We are going to develop “Suggestive Sales Alert” functionality in the “Enterprise version” that will allow you to upsell products to your customers and increase sales by displaying sales items to your front desk staff.

    - Option to display selected items whenever a ticket is created, re-opened or you checkout so your staff can sell more.

    - Offer commission to your staff on upselling to boost sales.

    - Have advantageous deals for your customers.

    - Have a dedicated report to check your upsells and track which staff member has more attachments in sales along with his/her commission.

    Please check the functionality workflow from this link and share your feedback.

    https://rddeveloper.invisionapp.com/public/share/HG12YBUND8#/screens/477222331

    Michael Pietsch supported this idea  · 

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