General
289 results found
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Add the Mark Up % field to the Create Serials pop-up during GRN process
The inventory allows for a mark up % to dictate the retail price based on the cost price.
In a GRN when the Create Serials is clicked on it would be great if the mark up % from the main inventory file would show here between the Cost Price and Retail Price.
This would ensure the Serialised Price would match the Inventory Retail Price.
4 votes -
Inventory Count Module
I'd like to be able to give employees access to do inventory count (I have them do inventory count for phones daily before closing) but not to edit though, otherwise if there is over or short, they can always make it matches and looks good.
1 vote -
Inventory Count Module
I'd like to be able to give employees access to do inventory count (I have them do inventory count for phones daily before closing) but not to edit though, otherwise if there is over or short, they can always make it matches and looks good.
1 vote -
+1 Country code issues
The POS should not require to enter the country code to create a customer account, the country code is normally not required, and nobody will ever tell his number including the country code, so it makes easy for any employee to forget to enter it and if that happens it creates problem in the POS to send, receive and recognize incoming SMS. I pretty sure most if not all POS user do only local business and they don't need to contact international customers, so the POS should not require the country code. And if necessary the POS may have the…
1 vote -
Scheduled Reports
Create Scheduled Reports- the ability to run reports that auto send to various recipients on a daily, weekly, monthly basis.
3 votes -
Klaviyo Integration
Please can you add this to the integration of Repair desk.
1 vote -
Add ability to offer warranty on Trade-in items
It's the law here (UK) to offer warranty and so it's really essential to be able to set the warranty duration. As this doesn't exist right now, the usual workflow to create a warranty repair ticket doesn't work either. To refund someone for a trade in is also different. This relatively simple addition would help us abide by the law, improve receipts, improve refund/repair workflow and help us keep our bookkeeping correct.
3 votes -
Ticket Priority / Grouping / Default filters
Been with Repairshopr from almost 8 years. Just switched to Repairdesk.
One feature that I really miss is the ability to assign ticket priority levels (low, normal, high, urgent, etc), the ability to group filters together such as status/priority, tech/issue, etc, and the ability for each user to be able to save a default filter selection when they open the manage tickets page.
15 votes -
Phone Pro - Make customer phone number clickable
Option to call a customer by clicking on their phone number within the RepairDesk app
1 vote -
Shopify Sync added to logfile
Currently Shopify sync doesn't leave a log when its activated or deactivated.
This causes issues when troubleshooting sync errors or issues
1 vote -
Make an option for an address campaign.
It would be nice to be able to automatically send my customers a text message with their appointment date and time, the store address, and a Google maps link to the business whenever I create a ticket. We get a lot of customers via phone call, so phone pro is awesome, but it would be great to be able to send the info right to their device as soon as I enter it.
3 votes -
Inventory count: Show all inventory items with quantity on hand (negative too)
In inventory count you should be able to see all items that have a quantity on hand (including negative). That way you can check what you do and don't have compared to that list and count accordingly.
You should also be able to set all items not counted to zero.
This is very important when doing a complete inventory count.
I used to use Quickbooks POS and this made managing inventory very easy.
Image of their layout
https://i0.wp.com/blackrockbusiness.com/wp-content/uploads/2014/05/Physical_Inventory_Form-1024x534.gif?resize=1024%2C534
The option to reset all items not counted to zero is very important27 votes -
Add an option to text message the invoice
There is currently the option to email an invoice link where the customer can pay online. Can a text message option be added as well?
9 votes -
Default Due Dates & Time For Repairs Per Service
As most people do we have certain time frames for different repairs. Would be nice if we could configure the default due date for each repair service rather than one global default due date.
2 votes -
How do I fix QuickBooks update server not responding?
To fix QuickBooks update server not responding error, you need to first configure the network connectivity in your system in a correct manner. It is possible that something is wrong with the network connectivity setting and it is causing the issue. Also, you need to check which programs are running in the background of your computer system. The unnecessary and extra load of these background program may cause this error, you can close this and then try to updating QuickBooks.
To get more info visit : https://quickutilities.net/blog/quickbooks-update-server-is-not-responding1 vote -
Add Status for Products on a Ticket
Sometimes a customer will add a product such as a case or charge cable to their ticket when they first sign their device in for a repair. Unless specifically notated, there is no way to tell if a customer left with that product OR if they will still need it when they come to pick up device after repair. This could result in giving multiple products away by mistake or not giving them their accessory at all. A simple status selection of "Picked Up/Fulfilled", "Holding", or "Ordered" for each product line would be very useful when it comes to having…
3 votes -
When you click on the "searchlight" icon to perform a customer search, make it automatically link to the search frame
When you are in POS, when you click the search icon to find a client, the cursor does not go to the search field. You have to click again just to type, adding another step that is unnecessary. Either make the search field permanent, or make the searchlight icon do what it should.
1 vote -
adding date range on the pdf version of the tax report
adding date range on the pdf version of the tax report. right now when the report is ran, the date range does not show up. It would be greate if we could see the date range on the report. makes it easier to track the time period
3 votes -
Commission Calculation
Commissions should be calculated based on the person who added an item to a ticket or invoice. Not based on the person who clerked or rang out a repair ticket. Please add an option based on who actually added the item.
3 votes -
Add Days/Months Filter Option for Store KPIs "Shop Visitors" Report
Instead of only which Times, I'd like to see which Days are our busiest on average as well as which months throughout the year. This can be done manually through other methods but to see it in a graph would make things incredibly easy
1 vote
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