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How to setup Rongta Thermal Printer?

For a hassle-free printing experience, RepairDesk strongly suggests the use of RP 820 80mm Thermal Printer, which is an ideal choice for generating high-quality thermal receipts for customers. 

Rongta Thermal Printers offer following benefits:

 - Fast Printing Speed
 - High Quality Printing
 - Multiple Connectivity Options (USB, Ethernet, Wi-Fi)
 - Easy to use
 - Cost-Effective

How to set up Rongta Thermal Printer?

A. Adding Printer
1. Plug in your Rongta printer to a power outlet and connect with your system. Turn on power.
2. In order to download this driver, please follow this link. 
3. Install the Driver file.
4. Head to Devices under Settings in Windows, or Printers & Fax under System Preferences in Mac OS.
5. Install the driver before connecting printer to system in Windows 8 OS.
6. Go to Settings >> Devices >> Printers & Scanners and Add this new printer.

B. Setting up Preferences
1. Go to Settings >> Devices >> Printers & ScannersSelect Printer and Click on Manage. Go to Printing Preferences.
2. Select the appropriate paper size. For Rongta thermal printer the recommended paper size is 80mm x Receipt or 80mm x 297mm. Make sure that scale is set as 100%.
3. Click on OK to save changes. 

C. Receipt settings in RepairDesk
1. Login to RepairDesk.
2. Head to Receipt Settings under Settings >> Module configuration >> Receipts.
3. Enter Receipt Title, Terms & Conditions, Footer and upload your business logo. Enable triggers which best suit your business needs and finally click on Save Changes. 

D. PrintNode 
If you're using Print Node, please make sure that Print Trigger such as Turn PrintNode On  is enabled against Thermal/ Service Receipts
Please visit the following article to sync Rongta Printer for automatically printing receipts for PrintNode.


Q. Which trigger is available for printing thermal receipts in PrintNode?
 A. Please follow the following steps:  

1. Select the printers to sync with PrintNode. Click on the Action button to Edit or Delete a printer. To add more printers, click on Add printers from google.
2. Click on Action button and select Edit option to enable or disable triggers. Enable trigger against service receipts. Also activate the trigger Turn PrintNode On. 
3. Once you have made changes, click on

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