Processing Bill Payments In RepairDesk

You can now  top-up mobile phones of leading providers with RepairDesk Bill Payments module. Don't limit your airtime services to only a few carriers. Simply add as many network carriers as you want and send recharge to multiple mobile networks in just a few minutes!

Watch the video below to learn how to top up a mobile account using RepairDesk Bill Payment module.



Frequently Asked Questions


Q1. I am trying to run the setup wizard again but its not showing up the list of networks and providers. Why?
A. Set up wizard shows up only for the first time when you turn on the module. If you have disabled the module and enable it again, the wizard will not be shown. Also if you have replicated these settings on other stores, the wizard will not work again on these stores. However, you will be able to change the value of 911 tax. To add any new networks or providers, you can head to Manage Networks and Manage Providers as discussed in FAQs below. 


Q2. How can I add New Providers?
A. Once you have enabled the module, you can add New Provider from following areas.

1. Manage Providers
From this section, you can perform following actions against the added providers:
a. Add new provider
b. Edit existing providers
c. Enable/disable existing providers




2. POS
From POS, you can perform following actions against providers
a. Add new provider
b. Edit existing provider




3. Manage Inventory
From Manage Inventory --> Bill payments --> Add Provider, you can add new provider



While adding New Provider from above mentioned areas, you will get the following pop-up



Q3. How can I add new network?
A. Once you have enabled the module, you can add New Network from following areas.

1. Manage Network
From this section, you can perform following actions against the added providers:
a. Add new network
b. Edit existing networks
c. Enable/disable existing networks



2. POS
From POS, you can perform following actions against networks
a. Add new network
b. Edit existing network



3. Manage Inventory
From Manage Inventory --> Bill payments --> Add Network, you can add new network



While adding network from highlighted areas, you will get the following pop-up



Q4. How can I add a new plan or edit an existing plan?
A. You can add a new plan from following areas.

1. POS
From POS, you can add a plan as shown below





2. Manage Inventory
A plan can also be added from Manage Inventory --> Bill Payments --> Add Plan





Q5. Is it possible to import/export payment plans?
A. Absolutely you can import/export payment plans details just like regular inventory item. To know how import/export functionality works, please read this article.




Q6. Do we have any report for bill payments transactions?
A. You can view all your transactions made against bill payments from Reports --> Bill Payments Report.



Please note that no status will be shown against service fee in bill payments report.

Q7. How can I record bill payment in RepairDesk?
A. We have made it really easy for you to record bill payments in RepairDesk. Simply create an invoice following the process described in this knowledge base article. You will get an option to record bill payment as shown below.
In case if you have made an invoice and wants to re-open it to record payment, you can simply head to View Invoices from POS and select Print





Q8. Can I view all bill payments made against a particular customer?
A.  Definitely you can view bill payments history against a particular customer from Manage Customers --> Action button --> View --> Bill Payments History







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