Add business name to ticket fields
Instead of a custom field, add business name to main customer entry fields. It does not make sense to have it on an extra custom field. Most shops have business and enterprise clients.

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Jordi Bennedict commented
Greetings! Small businesses can also reap the benefits of business process outsourcing when it comes to front office functions. Front office functions are focused on the implementation of business expansion strategies, such as customer service, sales and marketing, account management, and information gathering. These functions require staff with excellent communication skills, an understanding of customer concerns, and comprehensive knowledge of the products or services. You can learn more about outsourcing customer service rules by visiting https://www.helpware.com/ this comany
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Tyler Tyler commented
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