Ticket Priority / Grouping / Default filters
Been with Repairshopr from almost 8 years. Just switched to Repairdesk.
One feature that I really miss is the ability to assign ticket priority levels (low, normal, high, urgent, etc), the ability to group filters together such as status/priority, tech/issue, etc, and the ability for each user to be able to save a default filter selection when they open the manage tickets page.
Jeff Baker commented
I came here to post this, glad it is already a suggestion. Every time I go to the ticket page I have to filter for "In store" so I can see my customer tickets and not all the refurbishments we're working on.