Loaner Phone Notification
A prompt to offer a customer a loaner phone for new repairs and also same prompt to remind you to collect loaner phone when delivering the repaired device.
This will help persons like me who will issue customers loaner phones when we take their phones to send to samsung/apple warranty center to be repaired under warranty. it will also be great if theres a loaner phone inventory so staff can see what loaner devices are available to be give to customers
Anonymous
shared this idea
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Nat Dalgity
commented
how is this being ignored... it has 34 votes...
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WSA 2.0
commented
Has there been an update on this?
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Anonymous
commented
That would be amazing! Please add this feature!
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Masum
commented
Please add this feature. It's a must-have feature for any cell phone repair store. Giving a loaner phone increases the probability of getting a phone repaired, especially for borderline customers. In this day and age, the phone is an essential device, and customers can't be without access to their number and internet.
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Julia
commented
Please add this feature. It would help us tremendously if you could just add it as a status to the trade-in module (like in stock and scrap for parts) is located.
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Anonymous
commented
We've being loaning phone to costumer for a while now and as it is right now its really difficult to remember who was one of the devices given to and how to make it appear on the ticket when it first was lent and how to make it appear when its brought back.