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Jeff Baker

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  1. Ticket Priority / Grouping / Default filters

    15 votes
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    1 comment  ·  General  ·  Admin →
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    Jeff Baker commented  · 

    I came here to post this, glad it is already a suggestion. Every time I go to the ticket page I have to filter for "In store" so I can see my customer tickets and not all the refurbishments we're working on.

    Jeff Baker supported this idea  · 

  2. technical database

    1 vote
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    1 comment  ·  General  ·  Admin →
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    Jeff Baker commented  · 

    You can definitely use the Internal Wiki to build up this info.

  3. you may add some kind of a short survey to check customer satisfaction of your service/ products.

    1 vote
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    Jeff Baker commented  · 

    You can use the "Campaigner" module to set something like this up.

  4. you can add a complaint management system to handle customers complains through different channels (Face to Face, Phone, Email, Website), i

    1 vote
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    Jeff Baker commented  · 

    The "Inquiries" module can handle this already. Create a new event for it under "Emails & Notifications" in the settings.

  5. PENNY ROUNDING

    13 votes
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    Jeff Baker supported this idea  · 

  6. Create a custom widget to to show equipment for sale on web site

    5 votes
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    Jeff Baker commented  · 

    WooCommerce integration does just this, sync's your inventory with your online store. Some features left desired... but it does work.

  7. Spread Freight/Fees on item cost on a PO/GRN

    4 votes
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    Jeff Baker shared this idea  · 

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