Widgets
Ticket Counter Display (TCD)
RepairDesk’s Ticket Counter Display (TCD), allows you to keep customers updated on repair progress in real time while displaying marketing content like promotions and offers—all on a large screen. Whether placed in the waiting area or technician ...
Taking Customer Signatures via Customer Facing Display
RepairDesk’s Customer Facing Display (CFD) streamlines checkouts by displaying order details, capturing signatures, and showing store policies in real time. From pre-repair approvals to reducing chargebacks, CFD enhances professionalism, prevents ...
Self Check-In for Customers
Long wait times and manual data entry can frustrate customers and slow down operations at your repair shop. With Self Check-In in RepairDesk, customers can enter their details directly on a customer-facing display, reducing wait times, minimizing ...
Buy and Sell Pre-Owned Devices Using BuyBack Widget
RepairDesk users can now allow their customers to get instant quote on used, working and fully damaged phones or displays with pre-set buy prices through BuyBack Widget. We have made it possible for our users to run a BuyBack Program following a few ...
Repair Tracker Widget
Let customers check repair status and download invoices from your website using their Ticket ID and Last Name. The Repair Tracker Widget is easy to set up, works for all locations, and cuts down on follow-up calls. Repair Tracker Video Guide: FAQs ...
RepairDesk Appointments Booking Widget
You can now add online appointment bookings to your website by simply integrating the RepairDesk Appointment Calendar widget. With the Appointment Calendar widget, you'll be able to reap the following benefits: Business owners can now define device ...
How to Set Up the Customer Portal for B2B and Mail-in Customers
For repair depots doing a lot of mail-in work, or shops that deal with B2B customers like insurance companies and schools, customers often need a way to stay in the loop without calling in. They want to raise repair tickets, check status, and pay ...