Long wait times and manual data entry can frustrate customers and slow down operations at your repair shop. With Self Check-In in RepairDesk, customers can enter their details directly on a customer-facing display, reducing wait times, minimizing errors, and ensuring accurate records—so your team can focus on repairs instead of paperwork.
Navigate to: 9 dots > Integrations
Tap Connect on Customer Facing Display.
Tap the “Enable Customer Facing Display” button.
Copy the iFrame Code, select a Terminal, and paste the code onto your Customer Facing Device (CFD). (Learn more)
Go to the Self-Check-In Configuration screen, located next to the Module Configuration tab.
Enable the module to allow customers to enter their information through the customer-facing display.
Customize the appearance of the Self Check-In form:
Customize the fields displayed on the form:
Click the Save Changes button.
A pop-up will ask if you want to replicate the settings across multiple stores. If needed, select the store(s) and click Save Changes again.
You can view the Self Check-In form in the following scenarios:
Click on the three dots menu in the POS, then select Self Check-In from the menu.
The Self Check-In form will be displayed on the customer-facing screen.
The customer fills in the required fields and clicks Next.
As details are entered, they are automatically populated on the left-hand side of the screen in real-time.
If GDPR Compliance is enabled:
Yes, you can change the default Terms and Conditions by following these steps: