RepairDesk’s Ticket Counter Display (TCD), allows you to keep customers updated on repair progress in real time while displaying marketing content like promotions and offers—all on a large screen.
The Ticket Counter Display (TCD) is a real-time digital screen that keeps customers informed about the status of their repairs. It reduces the need for frequent status inquiries while also serving as a marketing tool to display promotions and special offers.
You can customize which details appear using the ‘Column Visibility’ settings. The available options include:
Enable or disable columns based on your shop’s preference for better readability.
Yes. To enable promotional content:
You have three deployment options
Option 1: Using a Web Browser
Option 2: Mirror the Display to a TV Using Chromecast or Android Box
Option 3: Embed the Ticket Counter Display in Your Website
If the display isn’t refreshing properly
Yes, to disable the Ticket Counter Display
Yes, you can access the Display URL on a tablet or smartphone, but for best visibility, it is recommended to use
No, the Ticket Counter Display is designed for public viewing. If you need customer-specific tracking, direct them to the customer portal (Learn more) or the Repair Tracker instead (Learn more).
Yes, you can! In the Ticket Counter Display configurations, from the Display columns dropdown, select Organization.