Add the ability to create device categories
You should give us the ability to create device categories in the Point of Sale Menu. This would let us organize the possible devices that can be taken in by a store. So if we click on Apple as a manufacturer we can then click on Macbook or iPhone and then selecting the specific device. Basically like device folders.
Example - Manufacturer > CATEGORY > Devices > Problems > Detail
Christopher V.
shared this idea
We have dedicated “Repair Categories” module in RepairDesk that allows you to set up repair categories according to your business and then you can mark/map specific “Manufacturer” and related “Devices” against each specific category.
It will allow you to select a category on POS before you select a manufacturer and related device.
Please check following knowledgebase article for your understanding:-