Make repairdesk app
We need a repairdesk app for iOS and android devices. The web based repairdesk is fine for Windows/Mac computers but on an iPad the web based version is hard to use
Our iPAD app is finally released in beta & you can download it from the following link: https://itunes.apple.com/pk/app/repairdesk-pos-register/id1246495656?mt=8
Please let us know in comments on what features you would like us to work on next.
Happy Repairing
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Anonymous commented
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Jeremy Bratcher commented
anyone know when repairdesk will be compatible with android apps? or when there will be an android app with square integration?
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We are releasing iOS app on 10th May that will allow anyone to run a “Sophisticated Cellphone Repair Store On The GO” using their iPhone so you can run a tighter ship, serve customers better, and focus primarily on growing your business. More information about this is available here:
https://www.repairdesk.co/blog/2017/04/25/introducing-ios-app-cell-phone-repair-field-technicians/
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Blackoutinc commented
Focus on quick repair ticket flow and POS.
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Christopher V. commented
So the web interface doesn't work on mobile devices at all, is there any update on the app so we can use our tablets?
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Brenden commented
Any update on the iOS app?
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Dean Mills commented
any news on this mobile app so needed as my company are mobile and we have 3g iPad so handy for jobs we visit at there house
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We will be launching RepairDesk iOS & android app in beta within 2 weeks. Stay tuned for more updates
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Anonymous commented
for us having the app being able to book in repairs , use the camera to scan bar codes and accesses and edit jobs would make out field work every easy as we are a large store and currently have to carry jobs around between stations alot to use the scanners but the mobile option would make our lives a lot easier !
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Shaun Cunningham commented
any update on the app
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@Khaled: We already have order look up widget that allow customers to track repair progress online.
Check this out here: http://www.eurekamobile.ca/suivi-en-ligne/
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khaled randji commented
it would be nice if the customers can TRACK the progress of the reparation online scanning a tickets bar code or IMEI instead of calling the shop to ask ,it saves alot of time :)
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shahab commented
Hi Usman,
1- We need the app to get technicians login to their iPad/iPhones with their own logins and write comment on a ticket or re-assign it to another Technician for further repairs.. so if you could make it more accessible that would be great. At the moment it is under action> pre/post conditions and comments in desktop version.
2- Also I do not know how you are are going to save the date from App to database on your server. but I think have a local database on device and syncing it with server can make operations faster.
3- Another thing will be logging in feature, as you know on iPhone/iPad people need to switch between different apps so logging in each time you toggle between different apps can be frustrating..
4- Taking a photo with same iPhone/iPad and attach it to a ticket can be useful.
5- Technician need to email to customers - If you have a look on invoice2go app you will get some ideas of making things easier. I am using this app for my other business in the last year for making a quote/invoice and email them to customer which found it very easy to use..
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Michael Samman commented
Hi together,
actually that sound good. Maybe also an option for the customer to fill out the walk in.
For the employee clock in/out, it would be good, if every employee can check in/out easily over the ipad. We would like to have the ipad somewhere, so that every employee can check in / check out easily with the ipad.