Can I pause/ hold a customer order and reopen it later?
Steps:
1. When you have confirmed order details, click on More Action button and click on Pause Order.
![Image: https://repairdesk.uservoice.com/assets/241875581/Screenshot%202023-12-04%20at%2012.07.41.png](https://repairdesk.uservoice.com/assets/241875581/Screenshot%202023-12-04%20at%2012.07.41.png)
2. Enter a name for the paused order. Click on Pause to hold order.
![Image: https://repairdesk.uservoice.com/assets/241875566/Screenshot%202023-12-04%20at%2012.06.59.png](https://repairdesk.uservoice.com/assets/241875566/Screenshot%202023-12-04%20at%2012.06.59.png)
3. Click on More actions and then click on Open Pause
![Image: https://repairdesk.uservoice.com/assets/241875557/Screenshot%202023-12-04%20at%2012.04.28.png](https://repairdesk.uservoice.com/assets/241875557/Screenshot%202023-12-04%20at%2012.04.28.png)
4. Select an order from the list and click on the Reorder icon. It will reopen in POS.
![Image: https://repairdesk.uservoice.com/assets/241875572/Screenshot%202023-12-04%20at%2012.05.00.png](https://repairdesk.uservoice.com/assets/241875572/Screenshot%202023-12-04%20at%2012.05.00.png)