Now RepairDesk allows you to mark the pre-condition checklist of the trade-in device while purchasing it. Similarly, you can also mark the post-condition checklist of the trade-in device after the refurbishment.
Here’s how you can add the Pre/Post condition of the trade-in devices.
1- First, you have to set your checklist against Trade-In from the store settings
Settings > Module Configuration > Pre/Post Condition
2- You can add new device conditions by clicking on the action drop-down against the trade-In category.
Important Note: If you wouldn’t add any pre/post conditions in the trade-in category then the conditions of the default category will be displayed in the Pre-post condition checklist popup.
3- In order to add the pre-condition of the trade-in device, you have to purchase a Trade-in item first. At the time of purchase, you will see an option to Add pre-trade-in device condition on the purchase popup.
4- You have to click on the add pre-trade-in device conditions.
5- Once you click on it then you will see the following popup on the screen.
6- Here you can mark the pre-condition of the trade-in device.
7- Once the pre-conditions are set then you need to click on the save button to save the changes.
8- Once the item is saved and you want to update the pre-device condition of the trade-in item then you need to go to the trade-in listing page and have to select the desired item from the listing.
9- After selecting the desired item, the update item page will be opened and you will be able to see View/Add pre-post conditions option
10- Once you will click on it then the same pre-trade-in device condition popup will open and you will be able to update your checklist.
11- In order to force your employees to must add pre-condition of the device then you have to enable the trigger Admin/User must set pre-device conditions before purchase from the settings under module configuration of trade-in.
Settings > Module Configuration > Trade-In > Seller Invoice Settings
12- If you would enable the mandatory trigger then the system wouldn’t allow your employee to proceed further unless he adds the pre-conditions of the device.
13- In order to add post conditions of the trade-in device then you have to create a refurbishment ticket against it then you will see an option to add post conditions.
14- You have to select the refurb item from the trade-in listing.
15- After selecting the refurb item, you will see an option View / Add Pre-Post conditions on the item page.
16- When you will click on it then you would see a post-condition tab along with pre-condition on the popup
17- You have to click on the Post Repair tab to add the post-repair conditions of the device.
18- After adding the post-repair condition, you have to click on the save button to save it.
19- Once you will click on the save button then the post-repair device conditions will be saved.
20- In order to force your employees to must add post-conditions of the device then you have to enable the trigger Admin/User must set post-device conditions after the refurbishment from the settings under module configuration of trade-in.
Settings > Module Configuration > Trade-In > Buyer Invoice Setings
21- If you want to print the pre-post conditions of the device on the invoices and thermal receipts then you have to enable the triggers that are available in the settings
Settings > Module Configuration > Trade-In > Buyer Invoice Settings