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Ticket Counter Display

  1. The Ticket Counter Display lets your customers and technicians know the repair jobs that are currently being processed in real-time.
  2. Using the Ticket Counter Display, you can advertise your company logo, discount offers and even play YouTube videos on a continuous loop.
  3. You'll be able to display any repair ticket's status in your repair store waiting area.
  4. Gives you at-a-glance info on your repair ticket times to identify staff productivity.  

Learn how to set up the Ticket Counter Display

We've created a short setup video for you that walks you through the entire process of setting up your Ticket Counter Display. Please view here.

Frequently Asked Questions

Q. How to hide the status counter on the ticket counter display?

A. In order to hide the status counter on the ticket counter display, you have to enable the trigger available under the ticket counter display configuration.

Integrations > Ticket Counter Display > Hide status header from ticket counter display

After enabling the trigger, you must click the save changes button. Once you click on it, your configuration will be saved.

Q. How can I hide or show a specific column in the Ticket Counter Display?
A. The following columns are displayed by default when you enable the Ticket Counter Display.
  • Ticket ID
  • First Name
  • Last Name
  • Device Issue
  • Assigned To
  • Status
You can enable or disable any of them by going to the Integrations menu, then selecting Ticket Counter Display.

From here, click on the Display Columns section to either add new columns, or remove existing ones as you see fit.

When you're all done, click the Save Changes button to confirm your choice.

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