📖 Managing Serialized Inventory
Serialization helps you to have clearly trace your inventory items; from receiving items from your supplier till their sale to end customers. Creating serials also help you to differentiate same products from different suppliers.
Here’s a quick video to help you understand the process of managing serials-
Setup Guide:
Here's how you can add serial numbers to your inventory.
Steps:
1. Go to Inventory > Manage Inventory > Products
2. Open an item by clicking on its item ID or through Action >> Update.
3. Go to Stock Inventory tab
4. Select 'Yes' against Manage Serialized Inventory for this item? and hit Save. You can also create serials while adding a new item to the inventory.
5. Once an item has been saved, and marked for serialization, you will see a notification informing you that items are available for serialization.
6. Now hit Create Serials.
7. On Create Serials screen you can select the cost price, supplier, add additional information such as color, size, network and condition. Important information such as Retail Price and Warranty will also be stored. Once an item is brought on POS, this information will also be displayed..
8. Scroll down to see the option to either auto create serials, select range or enter manual serials.
9. In case of auto serials, you will just need to number of serials you want to make. the format for these serials will be system generated which is Item ID+ supplier ID + Serial ID
10. You can also create serials by providing the range. if the user has already made some serials for item, the system will show the last serial as start range so that the next serials shall start onwards.
10. Hit Save and Voila! serials have been generated.
11. Serials can be generated for the remaining handsets in a similar way.
12. In case of manual serials, you can manually enter serial numbers. one per line, of any format you choose to.
When you go back to Stock Inventory page, under Item Serials, you will see all the serials generated against the inventory stock along with product and vendor details. When a serialized item is sold, it automatically updates its status.
Under Admin History, you can see all the system updates for this inventory item.
11. Serials can be generated for the remaining handsets in a similar way.
12. In case of manual serials, you can manually enter serial numbers. one per line, of any format you choose to.
When you go back to Stock Inventory page, under Item Serials, you will see all the serials generated against the inventory stock along with product and vendor details. When a serialized item is sold, it automatically updates its status.
Under Admin History, you can see all the system updates for this inventory item.
Update Pricing
We've added the ability to Automatically Update Retail Price for All Available Serials associated with an inventory item. When users modify the retail price in the item details page, the system prompts them to confirm whether they want to apply the new retail price to all associated serials. If the user selects "yes," the retail price for all on-hand serials is updated accordingly.
FAQs
What is the benefit of serialization?
A. Serial Number will tell you about:
- When you purchased it?
- Who you got it from?
- Purchase order number it came in on
- Who you sold it to?
- Invoice number
- Date of sale
- How much you paid for it?
- How much you sold it for?
A. If you wish to print barcodes for inventory items, simply select the serial numbers for which you wish to print barcodes, click on Settings and select Print Bar Codes from the drop-down menu.
we can set the label design from Settings =>module configration =>Inventory
Custom Attributes
Introducing the brand-new {{custom_attributes}} macro in our inventory serial label template!
Now, showcase the unique custom attributes of your serialized inventory items directly on the label. Simply navigate to Settings > Module Configuration > Template Editor > Inventory serial label, and place the {{custom_attributes}} macro on your template.
Q. How to select a serial number while selling an item?
A. On POS, in case no serial is selected for a serialized inventory item, your sales staff will be able to assign serial numbers when selling, or add serial numbers on the fly.
Q. Can I sell an item which is marked as serialized but there are no serials created for that stock?
A.yes you can sell the item which is marked as serialized but the system will inform you about the item that serials are not created. it better to create serials but if you dont click on proceed any ways.
Q. Can I create serials while creating GRN?
A. yes you can create serials while receiving serials. and if the item is not marked as serialized but you created serials while making GRN item will be marked as serialized. Click here to View how GRN works. Click Here
Q. How can I sell multiple serialized items from POS?
Simply scan the barcode or select your serialized item on POS and click on ‘Select Serial’

Choose as many serialised items you wish to add to card, and click ‘Save Serials’.
The items will populate as individual line items with distinct serials.
Click on checkout to proceed to payment.