How can I use PrintNode?

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PrintNode is a hosted printing service which allows you to print any document in less than 5 seconds for just $5 per store location. As it is a managed cloud printing service, it frees you from the worry of maintaining software or servers. Additionally, all communication is SSL/ TSL encrypted, along with documents downloaded from your own servers, ensuring that the information never leaves your network and that your printing remains secure.  

Steps to connect your printer with "PrintNode":

1. Download PrintNode desktop client from PrintNode website. To download the desktop client, please click on this link.

2. Once the PrintNode desktop application is installed on your computer, head to Settings >> Integrations >> PrintNode to generate PrintNode credentials via RepairDesk API. Enter the auto-generated login credentials on the PrintNode desktop client.  




3. Once connected, you can disable the PrintNode integration by clicking on the Disable PrintNode button. Click on Sync Printers to synchronize your printers with PrintNode. 

Sync Printers button will be enabled once you Enable Print Node.



4. When you click on the Sync Printers button you will be taken to another screen. From here you can Add Printers from PrintNode, Sync Printers from Desktop Client, Delete your PrintNode Account and set printer triggers. You can select what kind of receipt or labels you want a specific printer to print by clicking on the relevant checkbox.

4. If you want to edit the settings for a particular printer, click on Action and then click on Edit which will display Triggers for that specific printer. From this window, you can select whenever you check in repair or create an invoice RepairDesk should spill out one service receipt and ticket label automatically.




5. Click on Enable to activate a trigger. Click on Disable to deactivate an already enabled trigger. Finally, click on Save to implement changes.

6. After your account is successfully configured, please head to POS and create a sample ticket or an invoice to test cloud print speed.

Note: PrintNode is a paid service and it will work only if your account was upgraded to Stripe. Also if you are setting up PrintNode we would recommend you disable Google Cloud Print. If you need assistance in setting up PrintNode please email us at support@repairdesk.co

FAQs
Q. Which triggers are available while setting up a printer with PrintNode?
A. 
The following triggers are available:

1. Service Receipt:

A docket receipt printed on thermal paper with customer & item information.

With this trigger, you can set up so that whenever you book a repair job through the point of sale it should automatically print out a docket receipt using PrintNode. You can also select the number of print outs once you enable this trigger.

Size: 80mm x 297mm

2. Invoice:

Invoice printed on A4 paper with customer & item information.

With this trigger, you can set up so that whenever you book a repair job or sell an accessory item through the point of sale it should automatically print out an invoice on full paper using PrintNode. You can also select the number of print outs once you enable this trigger.

Size: A4 or Latter

 3. TradeIn Receipt:

With this trigger, you can set up so that you can print out a receipt with Trade-in information using PrintNode. You can also select a number of print outs once you enable this trigger.

Size: 80mm x 297mm or A4, Letter

  4. Reconciliation Report On End Shift:

With this trigger, you can set up so that you can print out a receipt with the end of day information using PrintNode. You can also select a\number of print outs once you enable this trigger.

Size: 80mm x 297mm or A4 or Latter

 5. Ticket Label:

With this trigger, you can set up so that whenever you book a repair job through the point of sale, it should automatically print out ticket label using PrintNode. You can also select the number of print outs once you enable this trigger.

Size: 54 mm x 28 mm

 6. Inventory Label:

With this trigger, you can set up so that you can print out inventory label using PrintNode. You can also select a number of print outs once you enable this trigger.

Size: A4 or Latter

 7. Self Check-In Label:

With this trigger, you can set up so that whenever a customer fills out self-check-in form a printer should automatically spill out a label using PrintNode. You can also select a number of print outs once you enable this trigger.

Size: 54 mm x 28 mm

Q. How can I print receipts, labels and invoices?

A. To know more about how to print mini receipts, labels or invoices, please click here.

Q. How can I customize, receipts, labels and invoices?

A. To know more about customizing receipts, labels or invoices, please click here

Q. Which printers work well with PrintNode?
A. To see the list of printers that work optimally with PrintNode, please check this link

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