Recommended Hardware for RepairDesk
Using only RepairDesk-recommended hardware ensures that every print job, barcode scan, cash drawer command, and customer-facing action works seamlessly — giving you a fully supported setup that minimizes errors, avoids device conflicts, and keeps your repair shop running smoothly without technical setbacks.
Thermal Receipt Printers
Thermal receipts provide quick, professional proof of every repair, warranty, or payment — ensuring customers leave with clear, reliable records in hand.Compatibility: Web
Paper Size: 80mm and 3.125 inches
The Star Micronics’ TSP100 combines fast print speed of 250mm/s with Star quality and reliability, and offers paper and energy saving features plus a 4-year warranty as standard. An easy-to-use and ready-to-go installation makes it an ideal choice for an all-in-one POS solution.
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Model: Star TSP 143
Compatibility: Web
Paper Size: 80mm and 3.125 inches
The Star Micronics’ TSP143 is a trusted thermal receipt printing solution tailored for businesses of all sizes, offering seamless installation and exceptional print quality. Boasting USB, Bluetooth, and Ethernet (LAN) connectivity, this versatile printer is an ideal choice for an all-in-one POS solution.
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Model: Rongta RP 820
Compatibility: Web
Paper Size: 80mm
The Rongta RP820 is an efficient and stable printer which is easy to install, operate, and maintain. It has a high printing speed of 300mm/s and drop-in paper loading, with auto cutter and partial/full cut options. It allows USB and Ethernet compatibility, making it an ideal choice for an all-in-one mobile POS solution.
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Thermal Receipt Paper
Model: N/A
Compatibility: Thermal Receipt Printers
Paper Size: 80mm (10 pack)
Top-quality thermal rolls for clear and crisp printing. Red line to indicate approaching end of the roll and the need for replacement. Point-of-sale thermal paper rolls suitable for printing high-quality barcode labels.
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Label Printer
Model: Zebra Printer ZSB-DP14
Compatibility: Web, Bluetooth
Paper Size:
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1.25″ x 1.25″ – Small multipurpose labels
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1.25″ x 3.5″ – Address labels
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2.25″ x 0.5″ – Jewelry price tags
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2.25″ x 0.75″ – Return address, file folder labels
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2.25″ x 1″ – Barcode and inventory labels
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2.25″ x 3.5″ – Name tags, product labels
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2.25″ x 4″ – Small shipping labels
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4″ x 3″ – Standard shipping and packaging labels
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4″ x 6″ – Large shipping labels (FedEx, UPS, USPS)
The Zebra ZSB-DP14 is a versatile thermal label printer tailored for businesses requiring larger label formats. It delivers monochrome prints at 300 DPI resolution and can produce up to 73 labels per minute. Like its 2-inch counterpart, the ZSB-DP14 uses eco-friendly, drop-in label cartridges and supports a wide range of label types. Its compatibility with major shipping services and e-commerce platforms, along with the browser-based label designer, makes it an excellent choice for streamlining labeling tasks across various devices and operating systems.
US: Buy Now
Compatibility: Web, Bluetooth
Paper Size:
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1.25″ x 1.25″ – Small multipurpose labels
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1.25″ x 3.5″ – Address labels
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2.25″ x 0.5″ – Jewelry price tags
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2.25″ x 0.75″ – Return address, file folder labels
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2.25″ x 1″ – Barcode and inventory labels
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2.25″ x 3.5″ – Name tags, product labels
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2.25″ x 4″ – Shipping labels
The Zebra ZSB-DP12 is a compact, eco-friendly thermal label printer designed for small businesses and home offices. It offers high-quality, monochrome printing at a resolution of 300 DPI and speeds up to 73 labels per minute. The printer utilizes recyclable, drop-in label cartridges made from potato starch, ensuring sustainability and ease of use. Compatible with major shipping carriers and e-commerce platforms, the ZSB-DP12 supports label creation through a browser-based designer accessible on Windows, macOS, Android, and iOS devices.
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Model: Zebra Rat Tail ZD421CN
Compatibility: USB, Ethernet, Bluetooth, WiFi
Paper Size:
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2.2″ x 0.5″ – Jewelry tags, price labeling, small items
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1.25″ x 1.00″ – Barcode labels, small product labeling
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1.2″ x 0.85″ – Inventory tags, compact labeling needs
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2.25″ x 1.25″ – Shipping labels, product identification
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4.00″ x 6.00″ – Large shipping labels, warehouse logistics
The Zebra ZD421CN is a versatile desktop label printer designed for high-quality printing in various applications. Its compatibility with rat-tail labels makes it ideal for jewelry tagging, providing clear and durable labels for small items. The printer supports both direct thermal and thermal transfer printing methods, ensuring flexibility based on your labeling needs.
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RepairDesk labels keep your tickets and inventory clearly tagged, making scans faster and cutting mix-ups at every step.
Model: Dymo LabelWriter 550
Compatibility: Web
Paper Size: Multiple
Dymo LabelWriter 550 comes with USB connectivity and prints jobs fast and accurately with its unique Automatic Label Recognition so you’ll always know which labels (by size, type, and color) are loaded into the label maker, how many labels are remaining, and you will never run out of labels mid-job.
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Compatibility: Dymo LabelWriter 550mm
Paper Size: 36mm x 89mm
These thermal label rolls are designed specifically for the Dymo Label Printers, ensuring accurate and jam-free printing. The 36mm x 89mm labels are ideal for addresses, barcodes, and product labeling.
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UK: Buy Now
Canada: Buy Now
Australia: Buy Now
Cash Drawer
Use a connected cash drawer with your shifts to ensure secure, accurate, and fully traceable cash handling.Model: Any Standard RJ-11 Cash Drawer
Compatibility: Web
Paper Size: N/A
A portable cash drawer with lock made of stainless steel with a connection mode RJ11 cable and Voltage DC 12V. Securely built for safe cash handling, it is ideal for repair shops and other commercial retail centers.
US: Buy Now
UK: Buy Now
Canada: Buy Now
Australia: Buy Now
Barcode Scanner
Use a barcode scanner to instantly pull up tickets or inventory by scanning labels, reducing manual entry errors and speeding up daily operations.Model: Any
Compatibility: Web
Paper Size: N/A
A plug-and-play solution, this laser handheld barcode scanner has simple installation with any USB port and is ideal for repair businesses, shops, and warehouse operations. Its function is unbeatable and easy to use; design is stylish, making it an ideal choice for an all-in-one mobile POS solution.
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UK: Buy Now
Customer Facing Display
Use the CFD to enable self check-in and collect customer signatures directly on a tablet, streamlining intake and reducing manual front-desk tasks.Model: iPad (9.7 inch) & Samsung Galaxy Tab (10-inch)
Compatibility: Web
Paper Size: N/A
Use your iPad or Samsung Tab for customer self check-in and get customer signatures on the go. The CFD widget works with iPads and tablets, making it an ideal choice for an all-in-one POS solution.
WIFI Extender for Payment Terminal
Use a WiFi extender to ensure your payment terminal stays reliably connected, preventing dropouts and delays during card transactions.Model: Any
Compatibility: N/A
Paper Size: N/A
TP-Link WiFi Extender with Ethernet Port and Dual Band 5GHz/2.4GHz boosts internet Wi-Fi coverage and eliminates dead zones. Stay connected and enjoy lag-free connection to any type of device, including wired devices via Fast Ethernet port.
US: Buy Now
The hardware listed here is provided as a recommendation only; RepairDesk does not guarantee or endorse the linked sellers, nor are we liable for any purchases, warranties, or third-party device performance.
For the best experience, we recommend using recommended hardware only.
If you would like to use your existing hardware, we have partnered with PrintNode, which specializes in supporting a wide range of hardware equipment. You can view the complete list here.
Note: PrintNode is a 3rd party application.
Yes, opening the cash drawer directly within the Point of Sale (POS) is possible.
For detailed instructions on connecting your printer with a cash drawer, Windows users can refer to this article. Mac users, on the other hand, can find comprehensive guidance in this article.
By following these instructions, you can successfully integrate and synchronize the functionality of your cash drawer with the Point of Sale system, ensuring a seamless transaction experience for your business.
Yes, RepairDesk provides support for automatic printing functionality through the integration of PrintNode and through Direct Print.
With PrintNode, you can effortlessly print various documents within a span of just 5 seconds. It's important to note that PrintNode is a third-party application. PrintNode offers a managed cloud printing service, eliminating the need for you to maintain software or servers for printing purposes. This simplifies your workflow and ensures a seamless printing experience for your business. For comprehensive information on PrintNode and step-by-step instructions on how to set it up, please click here. By utilizing the automatic printing feature in RepairDesk with the assistance of PrintNode, you can enhance efficiency and streamline your printing tasks, ultimately contributing to a more productive operational environment.
With direct print, your connected printers instantly produce documents the moment a repair ticket, invoice, or estimate is created, letting you hand paperwork to customers within seconds. This eliminates the delays often seen with cloud-based printing options like Google Cloud Print and ensures a smoother, faster checkout experience.
To set up direct print, you’ll need to install the QZ Tray and related drivers on your system. Once configured, you can map your printers inside RepairDesk, define which actions trigger printing, and even set up cash drawer integration. For complete setup instructions and a step-by-step guide, please click here.
By using direct print integration, you streamline your printing workflow, speed up front-desk operations, and deliver a faster, more professional experience to every customer.
Yes, it is possible to send a print command using a tablet, provided that PrintNode is enabled on the device. PrintNode serves as the underlying system that facilitates seamless printing from tablets and other compatible devices.
It's important to be aware of that PrintNode is a third-party application integrated with RepairDesk.
Absolutely! You can easily capture customers' signatures using any tablet. We recommend utilizing the customer-facing display (CFD) feature, which enables you to seamlessly collect signatures directly on the tablet.
To leverage this functionality and efficiently collect customers' signatures, simply follow the instructions outlined in our documentation. By clicking here, you will gain access to comprehensive guidance on how to effectively utilize the customer-facing display to capture and store customers' signatures.
You can personalize your inventory label templates using RepairDesk’s Template Editor. This allows you to choose which fields to display, such as product name, SKU, price, or barcode.
To do this:
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Go to Settings > Module Configuration > Inventory
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Choose a label design
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Then head to Template Editor, locate your desired template, and click Edit
From there, you can preview your label, add or remove tags, and tailor the layout to match your store’s labeling needs.