Skip to content

Getting Started with RepairDesk

← Getting Started
Welcome to RepairDesk! We're excited to help you get started with our repair management software. In this guide, we'll walk you through the basics of setting up your account, creating repair tickets, and managing your inventory.
RepairDesk is easy to use, but it's also powerful. With RepairDesk, you can track the status of your repairs, manage your inventory, and send invoices to your customers. We'll show you how to do all of this and more.

We're here to help you every step of the way. If you have any questions, please don't hesitate to contact our support team. We're always happy to help.

1. Login/Signup


  • To begin using RepairDesk, you need to create an account through the login/signup process.
  • Visit our website repairdesk.co and click on the Sign Up button to register for a new account.
  • If you already have an account, simply enter your email and password in the login section on our website to access your RepairDesk account.

2. Hardware Requirements


One of the major advantages of using RepairDesk is its low hardware requirements. You only need internet access to get RepairDesk up and running. However, to enhance business efficiency, we recommend the following hardware:
  • A computer or laptop with a stable internet connection
  • Barcode scanner (compatible with RepairDesk)
  • Thermal printer (compatible with RepairDesk)
  • Receipt printer (compatible with RepairDesk)
  • Cash drawer (compatible with RepairDesk)
Disclaimer: If you are using different hardware, our support team will make every effort to assist you with any issues that may arise. However, if a solution cannot be found, we recommend considering our recommended hardware options for optimal performance.

3. Store Settings



  • Once logged in to your RepairDesk account, navigate to the dashboard.
  • Click on the "Settings" tab located in the left sidebar.
  • Under the "Store Settings" section, you can customize various aspects of your store, including:
    • Store name and logo
    • Timezone and currency preferences
    • Tax settings
    • Email and SMS configurations
    • Custom fields and labels

4. Create Store



  • In order to start using RepairDesk, you need to create your store within the application.
  • From the dashboard, click on the "Store Settings" tab located in the left sidebar.
  • Under the "Store Settings" section, click on the "Manage Stores" option.
  • Click on the "Add Store" button and provide the necessary information:
    • Store name
    • Store address
    • Contact details
    • Opening hours
  • Save the changes, and your store will be successfully created.

5. Configurations

  • To configure RepairDesk as per your business requirements, follow these steps:
    • From the dashboard, click on the "Module Configuration" tab located on the left sidebar.
    • Explore different sections like Employees, Taxes, POS Hardware, Notifications, and more to set up configurations that align with your business needs.
    • Adjust preferences, settings, and permissions according to your workflow and operations.

Contact Support

Remember, if you encounter any difficulties during the setup process or require further assistance, our support team is available to help you. Feel free to reach out to us via support@repairdesk.co or by visiting our Support Center at help.repairdesk.co.

Feedback and Knowledge Base

(thinking…)