Sales Insights Overview
The Sales Insights section provides a detailed overview of financial performance and sales activity. The following metrics can be explored:
How to access it?
Go to Reports > Tickets Insights. For navigation help, see this
knowledge base.
Invoice Overview
1
Number of invoices and total amount categorized by status (e.g., paid, partially paid, unpaid)
2
Invoices with outstanding balances
Ticket and Invoice Relationship
1
Comparison between tickets with attached invoices and those without
Revenue Analysis
1
Total revenue tracked by month
2
Revenue distribution by product
Profitability Insights
1
Gross profit margin analyzed by repair category
Customer Trends
1
Comparison between new and existing customers to understand revenue contributions and sales behavior