How to Manage Serialized Inventory in RepairDesk?

Manage Serialized Inventory

RepairDesk’s Serialized Inventory Management helps you maintain complete traceability of stock and their detials. Store IMEI numbers, track item conditions, and update warranty details effortlessly—ensuring accurate records and seamless inventory control.

Serialized Inventory Video Guide:


FAQs:

Can I sell an item marked as serialized if no serials have been created?

Yes. On the POS screen, if a serialized item is added to the cart without selecting a serial number:

  • Your sales team can assign a serial number at checkout.
  • If serials haven’t been created, the system will notify them before proceeding.
Can I create serials while receiving stock in a Goods Received Note (GRN)?

Yes, serials can be created while receiving stock in GRN by clicking on Create Serials under Received Qty

Note: If an item is not marked as serialized but serials are added during GRN creation, the system will automatically mark the item as serialized.
How can I view history of specific serialized inventory item?
You can track all changes made to a serialized inventory item in RepairDesk under the Admin History section. This log records every update from item creation, including details of the user who made the changes. The log cannot be edited and helps monitor employee actions related to inventory updates. To view the history, navigate to the Admin History section under the specific inventory item and click View Log.
How do I update the retail price for all serialized items of a product?

If you update the retail price of an inventory item, the system will prompt you to apply the price change to all associated serials. Confirm the update, and the new price will reflect on all available serials.
Can I transfer multiple serials using inventory transfer functionality?

Yes. Simply select a serialized item from the Item Name column while creating a Transfer Order. After selecting the item, you can then select specific serials from the Select Serials dialog either by manual selection or a barcode scanner. Based on the scanned serial, its quantity and cost price will be updated in the Transfer Order. Specify an appropriate shipping status for the serialized items.
How can I decrease the quantity of a serialized inventory item?

To decrease the quantity of a serialized item, follow these steps:

  1. Navigate to Inventory > Manage Inventory.

  2. ​Open the serialized item.

  3. Click on Stock Inventory and select Inventory Adjustment. In the Adjustment Type dropdown, choose Decrease Quantity.


  4. Select the serial numbers you want to remove from stock and click Review Adjustment and then Post Adjustment to finalize.


  5. The On Hand quantity will update, and removed serials will be marked as Deprecated.

Note: Deprecated serials remain in the system for record-keeping but cannot be used in sales transactions.